Screen Sharing Causes System Shutdown on Surface Pro
Dear Microsoft Teams Support, We are encountering a persistent issue with one of our users involving Microsoft Teams on a Microsoft Surface Pro 2 device. Each time she attempts to initiate screen sharing, the computer abruptly shuts down. We have already performed extensive troubleshooting, including: Verified that all drivers are up to date. Closed all background applications before attempting screen sharing. Updated Microsoft Teams to the latest version. Cleared the Teams cache. Attempted both repair and reset of Teams via Windows Settings. Ran System File Checker (SFC) and DISM scans, both of which reported no issues. Uninstalled Teams and downloaded the latest installer, but reinstallation fails. Despite these efforts, the issue remains unresolved. We would appreciate your guidance on further steps or escalation to resolve this problem. Thank you for your support.
student screen-sharing only with a teacher
Hi, I understand that currently it is not possible to have students screen share only with their teacher. I am looking to develop an app that will do that. As the school which is looking for this functionality is intending to use Microsoft Teams for schools, I am wondering which Microsoft APIs could I use to accomplish that functionality? I am looking at https://docs.microsoft.com/en-us/graph/api/call-changescreensharingrole?view=graph-rest-1.0&tabs=http, call element and it does not seem that is possible. Am I correct? Is there another API with which I could accomplish desired functionality? In other words: How could I accomplish screen sharing between student and teacher, but not between students? Thank you in advance!