No option for restoring files from Bin
Hi, so I have accidentally removed the OneDrive folder on my PC, therefore went to the website and to the Bin to restore, however I do not have the restore option when right-clicking the files. Only Remove. I did have my account frozen and therefore have purchased additional data, it says 0/100GB used yet still claims y account is frozen, is that why I cannot Retore my files? I tried the chatbot, no help on the matter, can't seem to be able to find a contact to technical support, all the clicks just send me away in the wrong places. I have literally lost most of my files as my Desktop and Documents folders are now gone. Please help.
I can't Restore my OneDrive after it got ransomware.
After I got attacked by ransomware on my pc. All my files in onedrive is been encryped to .vvew file. then I found the solution here https://support.microsoft.com/en-us/office/restore-your-onedrive-fa231298-759d-41cf-bcd0-25ac53eb8a15 I took the step by step here. Go to the https://go.microsoft.com/fwlink/p/?LinkID=251869. Signed in I can't go to Setting > options because it keep redirect to this page https://support.microsoft.com/en-us/office/restore-your-onedrive-files-48cc6a72-1aca-412c-a670-e6f5b563c1c6?ui=en-us&rs=en-us&ad=us You can see my Video capture from this link https://youtu.be/OJOCBsW9RKA So, I still can't go to restore page in my account page. How can I do now? Anyone Please Help me. Onedrive is stored my important files.