Queue History
1 TopicTeams Call History Missing (Call Queues)
Greetings Settings up Teams to replace an on-prem PBX system and the setup is as follows. Auto Attendant -> Call Queue -> Teams Group The basic call functionality is flawless, and I am very happy with the way it is working. The issue is at some point in the setup call history within the Teams channel stopped populating. The weird part is it WAS working. I can see calls early on in testing where it captured the calls coming in. Now it shows no new calls, and I cannot figure out why. This is the last issue I am having before fully launching the service and turning down the on-prem PBX. Please Help!22KViews0likes8Comments