PowerBI

3 Topics

Teams Auto Attendant & Call Queue Historical Report
Hello everyone, We are slowly moving some of our hotlines to Teams, so I was searching for a way to get the data effectively. With this, I came across the PowerBI report https://learn.microsoft.com/en-us/microsoftteams/aa-cq-cqd-historical-reports. Sadly it seems the data source https://api.interfaces.records.teams.microsoft.com/Teams.VoiceAnalytics/getanalytics is no longer valid. If I try to connect to it, I'm getting error message: Web.Contents failed to get contents from 'https://api.interfaces.records.teams.microsoft.com/Teams.VoiceAnalytics/getanalytics?query=**** (500): Internal Server Error Do you know what is the correct data source which should be used? I do have access to Teams admin center and QER (Microsoft Call Quality data source) report without any issues so this should be a problem of the incorrect data source. Also is there a way how to display a full E164 number in the call history? It seems the last four digits are always replaced with stars which I suppose is due to privacy. Thanks. Best Regards Lukas
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ThePorek
Jul 01, 2025 Place Microsoft Teams
14KViews
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6Comments
how to show Power BI reports in Teams App Tab
I have multiple Power BI Report pages. Want to build a app from Teams Studio to show case each report in separate tab. Any suggestion how I can achieve it ! I have no coding background, so trying to use this App Studio.
cj_sh
May 21, 2021 Place Microsoft Teams
787Views
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Microsoft has released 6 Power BI Reports for Microsoft Teams Call Quality Dashboard (CQD)
Good news, Microsoft has released 6 really useful PowerBI.com reports that connect to Call Quality Dashboard data. You can download them here: https://github.com/MicrosoftDocs/OfficeDocs-SkypeForBusiness/blob/live/Teams/downloads/CQD-Power-BI-query-templates.zip?raw=true I did a quick blog overview of what's in them and how to make them work here: https://tomtalks.blog/2020/02/6-power-bi-reports-for-microsoft-teams-call-quality-dashboard-cqd/ Thoughts, questions and feedback welcome!
Deleted
Feb 05, 2021 Place Microsoft Teams
7.1KViews
3likes
6Comments