Outlook for Window
1 TopicInline image in message body not loading when forwarded
Hi, I have the below scenario where the inline image link is broken when it refers an external image source. This works properly in the received mail but when I forwarded the received email with inline image from Outlook client then inline image link broken since source url is trimmed and result in invalid url. Example: 1. Compose a html content where inline image refers an external source and send using any mail sender. 2. Consider I used Outlook desktop client app and the email received will work properly. 3. If I forward the received email then the image broken since image source external url is trimmed automatically. Sample Url format for Inline Image: https://site.com/attachment/filename?token=dWY0IbSMqujvz Here, query params "token" is a JWT token which is trimmed with particular character randomly in the forwarded mail and result in invalid token and url failed to load. Original Email: https://site.com/attachment/filename?token=dWY0IbSMqujvz Forward Email: https://site.com/attachment/filename?token=dWY0IbSMqu Note: I didn't face this problem when I use Outlook web (i.e. https://outlook.office365.com/) or Gmail (i.e. https://gmail.com/). Any suggestion & solutions to overcome this problem. Thanks, Ragunaathan M P5.5KViews2likes1Comment