Mouse pointer disappearing over Word/Excel/Outlook in AVD
Hi We are seeing a strange issue on a bunch of session hosts where user over certain apps cannot see the mouse pointer in their full screen AVD sessions. Session hosts are running Windows 10 22H2 up to date (well to February B week release); user client up to date, I am not aware we had user ever report this prior to completely rebuilding a new host pool last autumn for the AppReadiness crashing issues. From what we can tell this only seem to happen with Microsoft Excel, Word and the Outlook compose window, the mouse pointer basically becomes transparent as you can't see it so it makes it hard to select text or cells accurately. Clients are mostly a mix of HP and Lenovo PCs micro PCs running Windows 10 22H2 and Windows 11 23H2 Enterprise on Intel 8th to 12th Gen CPUs and AMD Ryzen Pro CPUs with integrated graphics. Does anyone else see this or any ideas what might be causing it?
How to update Microsoft 365 Apps for Enterprise (aka Office) on WVD?
I have built a custom image that was originally based on the "Windows 10 multi-session + Microsoft 365 Apps" image in the Azure gallery. As far as I can tell, the Office apps are installed on this image using the settings specified in https://docs.microsoft.com/en-us/azure/virtual-desktop/install-office-on-wvd-master-image. One of those settings puts Office on the Monthly Enterprise channel, but it also disables updates. I understand that you don't want end users triggering the updates themselves, and maybe the typical sysadmin doesn't even want the updates getting installed during off-hours when nobody is logged in. But I can't figure out how to install the updates, period, even on a new image meant to replace the one in production. And I can't find this documented anywhere. I feel stupid. Help. 🙂
Office licencing in azure DevTest Lab VMs
Hi, We're a small business that offers technical training courses to customers for an ERP software package and I'm currently in the process of creating some VMs using Azure DevTest Labs to use as Training instances. This allows me to spin up environments as required for participants on courses and then throw them away when finished with, to be recreated fresh when needed again. One aspect that I'm struggling to get to grips with is how to licence MS Office in this situation. As part of the training users will need access to Excel and possibly Word to use associated add-ins from the ERP solution, but as office now requires activation and may be limited on the number of concurrent installs it allows I can't find any licencing scheme that will suit our need. Primarily courses will be 2-5 days with normally around 6 participants. With 2 trainers it's possible that we could run 2 courses simultaneously which could see maybe 14-16 environments needed at the same time, but we may only run a couple of courses a month so I don't really want to have to pay for upwards of 20 office subscriptions a month on the off chance we may only need them for a couple of days. I also don't want to have participants or trainers juggling usernames or activating software when trying to log on, I just want to spin up a VM for them, give them the windows login for that machine and everything is ready. All other licencing is covered via the Azure image itself and other agreements, it's purely the access to Excel and Word that is causing a problem. Many Thanks Pete