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22 TopicsCan not log in to my account. Not receiving verification code via SMS.
Please Help! For some reason I was logged out from my hotmail account. When tried to log in ive accidentally put a wrong password. It took me to “reset my password page”, this step was successfully done, I received a verification code to my mobile and my password has been updated. When trying to log in with a newly updated password, the system wants me to verify my account and gives me 2 options. Option 1: by sending SMS with verification code to my mobile number - which im just not receiving! Tried multiple times, phone number is correct, nothing wrong with it, i am just not receiving an SMS. Option 2: by verifying yourself with a help of different email address. Tried with my friends/husbands email, created a new one for myself, answered all of the questions correctly, but it keeps denying my access, keeps saying that verification has been unsuccessful. Can anyone please help me with this! I need to get back to my account asap! Again there is no problem with my mobile number, its active, its the same one, registered through my email - just not receiving an SMS.Solved448Views0likes1CommentChange login email or account transfer
Hello, good morning, The email with which I created this account in TechCommunity is from my university, but I already graduated and the university disabled our email, so I don't have it anymore. It doesn't let me change the email as in the image I share. How could I change the access email of this account or, in any case, how could I receive help to make a transfer of all the information, questions and achievements obtained here to a new account with a personal email? I would like to move absolutely everything so as not to lose anything. Thank you very much for your time and help.928Views2likes6CommentsUnexpected Error when navigating the Microsoft Tech Community
All, We are aware of higher than normal instances of unexpected errors this morning. This does not appear to impacting all users but users who are impacted may see a black bar asking you to report it to our team and quote a reference number. Users who experience this error may also encounter missing page elements i.e. no boards or blogs listed on corresponding pages. Update: This issue is not affecting all users, if you get an unexpected error then try again either from a different browser or device, even opening the page using the InPrivate mode can result in not getting this error. We are investigating this as a matter of urgency and will post updates here. Resolved:10:00am GMT - The issue that caused this spike has now been resolved. Please remember unexpected errors can happen for a variety of reasons and so if you continue to receive them it does not mean this issue has resurfaced. Please try to reload the page that caused the error again and if no resolution then please contact our team. Thanks and once again please accept our apologies for any disruption this event caused.352Views3likes0Comments