Insights Outlook add-in
3 TopicsViva Insights Error - This email doesn't meet the five-recipient minimum for read statistics.
I am sending an email from my individual account to a distribution list of over 500 people. The Viva insights tab initial shows that the open rate will be available after 30 minutes. After waiting 30 minutes, I receive an error,This email doesn't meet the five-recipient minimum for read statistics. I have reviewed the help article,https://learn.microsoft.com/en-us/viva/insights/personal/use/use-insights, to ensure that the sent message does not violate the needed requirements for Insights to work. Email was NOT sent from a shared mailbox Email was NOT sent more than 14 days ago. The total number of recipients (the sum of all of the recipients in the To:, Cc:, and Bcc: fields) is NOT less than five. Email NOT sent to modern groups. Does anyone know why I am receiving this message and how do I fix it?Solved4.9KViews1like5Comments