CSP: renewal of Dynamics subscriptions for retired SKUs
Hello, As a CSP indirect reseller, I have a question regarding the renewal of Dynamics subscriptions for clients. In two cases, I have a subscription for a Dynamics product that is no longer listed in my supplier’s price list. What will happen during auto-renewal? Are these products still renewable? Specifically: Dynamics 365 Customer Voice: I understand that a change was made by Microsoft in October 2023. Can this reference be renewed, or should I consider an alternative? Dynamics 365 Marketing Attach: With the introduction of Customer Insights, can I renew this subscription? Thanks.