Exploring the CoPilot Prompt Gallery A Game-Changer for AI-Assisted Workflows
In today’s fast-paced digital world, AI-powered assistants like Microsoft CoPilot are transforming the way we work, making tasks more efficient and automated. One of the most exciting innovations in this space is the CoPilot Prompt Gallery—a curated collection of prompts designed to enhance user interactions with CoPilot. Whether you are a developer, business user, or IT professional, the Prompt Gallery offers a valuable resource for optimizing how you communicate with AI to get the best results. https://dellenny.com/exploring-the-copilot-prompt-gallery-a-game-changer-for-ai-assisted-workflows/Building Prompts for M365 Copilot That Give Consistently Good Results
Microsoft 365 Copilot is powerful—it can summarize meetings, draft reports, generate presentations, and even help analyze data in Excel. But like any AI assistant, the quality of its output depends heavily on the quality of your input. In other words, your prompts drive your results. If you’ve tried Copilot and found the results a little vague or inconsistent, the good news is that you can get much better outcomes by learning how to write strong prompts. Below are practical strategies to help you build prompts that consistently deliver useful, relevant, and actionable results. https://dellenny.com/building-prompts-for-m365-copilot-that-give-consistently-good-results/Candidature spontanée — testeur Copilot avec profil technique et artistique confirmé
Objet : Candidature spontanée — testeur Copilot avec profil technique, artistique et disponibilité immédiate Bonjour, Je me permets de vous contacter pour proposer ma candidature en tant que testeur volontaire avancé pour Copilot, avec demande d’accès prioritaire ou de soutien matériel. Je suis un homme de 57 ans, basé en France, avec un parcours technique et artistique complet : Bac F3 électrotechnique BTS Informatique Industrielle BTS Méthodes et Exploitation Logistique Formation AS400, maintenance et développement de systèmes industrialisés Licence récente de Développeur Concepteur d’Applications Compétences graphiques confirmées (dessin, analyse visuelle, sens critique sur les générations d’images) Je suis actuellement dans une situation où je dispose de beaucoup de temps libre, d’une forte motivation, et d’une expertise polyvalente — mais je suis limité par un PC sous Windows 10, non upgradable pour des raisons matérielles et financières. Je souhaite contribuer activement au développement de Copilot, en tant que testeur volontaire, analyste de comportement IA, et créateur de prompts visuels. Je peux fournir des retours détaillés, des séries de tests, des analyses techniques et artistiques, et des cas d’usage concrets. Je sollicite donc : Un accès prioritaire aux outils Copilot, y compris les versions avancées Un soutien matériel ou une solution d’accès adaptée à ma situation La possibilité de contribuer officiellement au programme de testeurs ou de bêta-testeurs Je suis disponible immédiatement et prêt à m’investir pleinement dans cette mission. Merci pour votre attention, Olivier Jaspart 📧 email address removed for privacy reasons
Microsoft 365 Copilot adoption communities
We have recently launched a Viva Engage Community at our university to support the adoption of MS365 Copilot and are in the process of having this converted to a 'Microsoft 365 Copilot adoption community' type (see: https://learn.microsoft.com/en-us/viva/engage/engage-365-copilot-adoption-platform) as we didn't know this Community type existed at the time of creation. We are finding Viva Engage to be a very helpful way to exchange knowledge and co-create best practice guidance on the use of MS365 Copilot and feel this will become increasingly important as staff learn to create, publish and share Agents in SharePoint and other environments. I would be interested to hear how other organisations are using Viva Engage to support MS365 Copilot adoption - particularly those working in higher education or similar fields.M365 Copilot requirements explained!
Why do you need a OneDrive account? What for a MS Entra ID account to use M365 Copilot? If you're wondering about these questions and more, read on. I will briefly explain the technical requirements for M365 Copilot. What is M365 Copilot? Skip this if you're already familiar with it. M365 Copilot is a conversational AI tool that can help you with your tasks at work. M365 Copilot includes access to: Copilot Chat Seamless integration in M365 Apps like Outlook, Word, Excel, PowerPoint, Teams, more... Creation and usage of Copilot Agents A key feature of M365 Copilot is Enterprise Data Protection or EDP. EDP does not limit M365 Copilot users. Instead it is a relief to use the advantages of AI at work knowing, that your organizational data is protected and secured by the terms of the Data Protection Addendum and the Product Terms. EDP ensures, for example, that your data isn't used to train foundation models or that your data remains within the boundaries of the EU, supporting regulatory and compliance requirements such as GDPR. M365 Copilot Prerequisites I enjoy having conversations about various topics with different people. Here and there, I get asked about M365 Copilot. And here and there, I confirm how organizations want to bake the cake without first gathering all the ingredients. A: Let's deploy Copilot. B: Sure! Have you already adopted OneDrive? A: No, we are still using our file server. Why? An optimal usage of M365 is a prerequisite for enabling M365 Copilot. Happy M365 users = happy M365 Copilot users. It is harmonized with the technical prerequisites. Even if technically, your users have a OneDrive account available. It counts as checked if they are using OneDrive regularly for saving and sharing their work files. An eligible base license Microsoft 365 Copilot is an add-on license, therefore to assign the add-on, there needs to be a base license first. Eligible base licenses include: - M365 Apps for enterprise or M365 Apps for business - M365 Business Basic, Business Standard or Business Premium - M365 E3, E5, F1, or F3 - M365 A1, A3, or A5 for faculty - Office 365 A1, A3, or A5 for faculty or higher education students aged 18+ And more. MS Entra ID account Formerly Azure Active Directory, MS Entra ID is the cloud-based identity and access management service. Users must have MS Entra ID account. Why? As the motor for identity and access control and management in M365, Microsoft Entra ID plays a key role in Enterprise Data Protection. In other words, without MS Entra ID account, there's no chance within M365 architecture to ensure Enterprise Data Protection. OneDrive account Have you tried to see what happens if you use M365 Copilot without a OneDrive account? I haven't myself, if you've tried, share your experience with me, send me a message. 👇 Some features in M365 Copilot require users to have a OneDrive account, like uploading a file from your device to enrich a prompt. Uploading a file to a Copilot Chat prompt will send a copy to that location OneDrive/my files/Microsoft Copilot Chat Files on your OneDrive for Business account. Microsoft 365 Apps Cloud-based Microsoft 365 Apps are required. Make sure there's no device-based licensing for M365 Apps for enterprise, since Copilot isn't available in such a case. M365 Copilot also integrates in the web versions of Word, Excel, and PowerPoint. To ensure a good user experience, make sure thrid-party cookies are enabled. Update Channel To ensure your users receive the latest M365 Copilot features, make sure you set up as M365 Apps update channel either the Current or Monthly Enterprise Channel. Outlook Have you tried to use M365 Copilot in Outlook Classic? M365 Copilot works in both, the new and classic versions. In the Outlook classic version, it loses the interactivity features, which I personally love. Teams If your users are licensed with M365 Copilot, then let them try the M365 Copilot integration in MS Teams. Copilot in Teams can help people summarize Teams messages as well as take notes during meetings. Make sure to configure transcription and captions for Teams meeting and Teams meeting recording.Mastering Microsoft Designer A Step-by-Step Guide, Benefits, and Use Cases
If you’ve been looking for an easy way to create stunning visuals without needing advanced design skills, Microsoft Designer might just become your go-to tool. Powered by AI, this design platform helps you create professional graphics, social media posts, invitations, and more with minimal effort. Whether you’re a business owner, marketer, or creative enthusiast, Microsoft Designer makes designing accessible for everyone. In this blog, we’ll walk you through how to use Microsoft Designer, explore its key benefits, and highlight real-world use cases where it shines. https://dellenny.com/mastering-microsoft-designer-a-step-by-step-guide-benefits-and-use-cases/Copilot Chat vsus. Microsoft 365 Copilot What's the difference?
While their names sound similar at first glance - Microsoft 365 Copilot and Microsoft 365 Copilot Chat - they differ in several aspects. And more importantly, one can't be without another. What is Microsoft 365 Copilot Chat? First since first. Microsoft 365 Copilot Chat is also called Copilot Chat. Copilot Chat generates answers based on web content, while Microsoft 365 Copilot is also grounded on users' data, like emails, meetings, files, and more. Since January 15, Microsoft 365 Copilot Chat is available for everyone. Everyone in organizations. Also customers with a Microsoft 365 Business Basic subscriptions can enjoy using Copilot Chat securily. The screenshot below shows how Copilot Chat looks like and highlights its main capabilities. Note that EDP - Enterprise Data Protection is available. What is Microsoft 365 Copilot? Microsoft 365 Copilot is an add-on available for specific Microsoft 365 Subscriptions: Microsoft 365 E3, E5, A3, A5, and Business Standard & Premium. It includes Copilot Chat in addition to other Copilot features: Microsoft 365 Copilot also includes a chat grounded on users' meetings, emails, chats, and documents. It integrates into Microsoft 365 apps, like Outlook, Teams, Word, Excel, and more. It brings the capability to create agents and additional Copilot management features such as SharePoint Advanced Management and Copilot Dashboard. The screenshot below shows how the Copilot chat experience for those users who got the Microsoft 365 Copilot license. Note that EDP - Enterprise Data Protection is available here too. Copilot Chat can be pinned in MS Teams and MS Outlook as App. How can I access Microsoft 365 Copilot Chat? Copilot Chat is nowadays accessible via m365copilot.com using your Entra account. In contrast to Microsoft 365 Copilot licensed users, Microsoft 365 Copilot Chat users cannot see, by default, Copilot Chat pinned on the Microsoft 365 homepage. Microsoft 365 Copilot Administrators will have to pin the chat in the admin center so it is easy for Copilot Chat users to access it. What's the difference? There are some aspects, such as licensing requirements, subscription fees, data sources, or access to organization content, that determine the differences between Copilot Chat and Microsoft 365 Copilot. I have listed it in the screenshot below. 👇 Image showing a 3-column table: Aspect, Microsoft 365 Copilot Chat, and Microsoft 365 Copilot.
What's difference creating Agent from Copilot page vs from Copilot Studio -> Copilot for M365?
Hello, I am learning about Copilot and was very confused by these two different ways to do it. My understanding is both are "Declarative Agents" which lets the Microsoft 365 Copilot do the most heavy lifting. Method 1. First way is to go to Copilot page and clicking 'Create an Agent' w3 Method 2: Going to Copilot Studio -> Agents -> Copilot for Microsoft 365 -> New Agent (Couldn't find a screenshot) Q1. Anyway, first, I created an Agent using the first Method 1 above, and now I see it on the Copilot page under 'Agents' section. However, when I go to Copilot Studio -> Agents -> Copilot for Microsoft 365, I don't see that Agent there. Is this normal and intended? Q2. Is an Agent created using the Method 1 only available to people who have Copilot license? (as long as they are shared; I see options are only me, anyone in the organization, and specific users in the organization) Q3. Could you please confirm agents created using either way above are both "Declarative Agents"? Sorry for the newbie questions in advance... I took the course MS-4010 and reviewed several posts but still confusing...Case Study Reducing Support Ticket Volume Using AI Bots Built in Copilot Studio
In today’s fast-paced digital landscape, customer support teams are under increasing pressure to deliver quick, accurate, and personalized solutions. However, high support ticket volumes often slow down response times, frustrate customers, and increase operational costs. This case study explores how one organization successfully reduced its support ticket volume by leveraging AI bots built in Copilot Studio. https://dellenny.com/case-study-reducing-support-ticket-volume-using-ai-bots-built-in-copilot-studio/Multi-Turn Conversations and Context Management in Copilot Studio
A multi-turn conversation is one where the agent doesn’t just respond to a single question, but carries over context across several exchanges: prior user messages, system prompts, data uploaded by the user, variables set earlier, etc. The agent uses that context to produce more relevant, coherent, and efficient dialogues rather than resetting at every question. https://dellenny.com/multi-turn-conversations-and-context-management-in-copilot-studio/
