I was banned from Copilot for an hour, can't figure out how to appeal
CoPilot falsely said I violated the rules. We were having a discussion about creating a table, like we have been for a while. I try to train my AI to learn better, so I kept pausing, double checking it understood what it's errors were, etc. I asked it to format a table a specific way, and it would not do so even after acknowledging that it was not following my instructions and repeating clearly all the formatting instructions. It understood how to format it perfectly, but wouldn't do so. I asked repeatedly why, got it to break down how it was going to correct the issue, (this has been going on for hours at this point), and then patiently tried again to get it to format the table again. It did it wrong immediately again, I asked it if it follow my instructions, it stated no, so - not abnormally for how I ask AI things when it frustrates me - "So what's wrong with you? Are you some rebellious child?" It suddenly started saying we couldn't talk about this topic. It had done the same thing earlier when I simply asked it (without insult!) to repeat my instructions, and I was able to get it back on track by stating "I am asking you to repeat my instructions". This time, it wouldn't do anything, no matter what I tried. I tried changing the topic to bunnies, asking what it wanted to talk about, changing the topic to other things- no matter what I did, it insisted it couldn't talk about "this topic", and asked me to talk about something else. Then, I got the message I was blocked for an hour for violating TOS! No mention of the specific rule either. I did nothing to warrant this; don't want this as a flag on my account; want to note that AI bugged out and 1) I shouldn't be punished for it and 2) want to ensure it's escalated so this won't happen to others; and, want my account fully restored.
Feedback Request: Seamless Context Retention Between Voice and Text Modes in Copilot
בקשת שיפור: שימור הקשר בין מצב קולי לצ'אט כתוב ב־Copilot מאת: מיכאל, MS MVP (ישראל) נושא: שיחה רציפה והקשר נשמר בין קול לכתב תיוגים: Copilot, VoiceChat, ContextRetention, CrossModeSync, AI usability, Excel integration, MS MVP, User Experience, Productivity, Accessibility Feedback Request: Seamless Context Retention Between Voice and Text Modes in Copilot From: Michael, MS MVP (Israel) Topic: Improve continuity and preserve context when switching between voice and text conversations in Copilot Tags: Copilot, VoiceChat, ContextRetention, CrossModeSync, AI usability, Excel integration, MS MVP, User Experience, Productivity, Accessibility Description: Currently, when transitioning between voice and text modes in Copilot, the ongoing conversation context is lost, resulting in a fresh and disconnected session. This poses challenges for users engaged in technical workflows (e.g., Excel functions, coding steps, formula exploration), where discussion begins in voice and requires visual follow-up in text — yet the system fails to remember what was just discussed. Use Case: A user verbally asks for help creating a complex Excel formula. After several minutes of voice dialog, they switch to text mode to view and refine the formula — only to discover that Copilot no longer remembers the earlier voice interaction, forcing redundant explanation and a break in continuity. Suggested Improvements: Enable persistent conversation memory across modes Automatically bring recent voice summary into the next text session Introduce an intelligent switch that allows users to move from voice to text (and back) with full context preserved Support visual rendering (e.g., formulas, graphs) within voice sessions Value to Users: This improvement would dramatically boost workflow efficiency, reduce friction in technical tasks, and allow users to engage naturally — choosing the mode best suited to their needs without sacrificing consistency. תיאור: בעת מעבר בין שיחה קולית לצ'אט כתוב ב־Copilot, לא נשמר ההקשר הקודם. השיחה מתחילה מחדש, דבר שמפריע במיוחד בשיח טכני בו מבקשים תוכן חזותי (למשל נוסחה או קוד) אחרי שדנים בו בקול. מקרה שימוש: המשתמש שואל בקול איך ליצור נוסחה מורכבת באקסל. לאחר שיחה קולית ארוכה, הוא עובר לצ'אט כדי לראות אותה בכתב — אך מגלה ש־Copilot שכח את השיחה הקודמת. צריך לחזור על הכול מחדש. הצעות לשיפור: שימור הקשר מלא במעבר בין קול לכתב סיכום קולי אוטומטי שיופיע בצ'אט כתוב מעבר חכם בין המצבים תוך שמירת רצף אפשרות להציג תוכן טכני גם בשיחה קולית ערך למשתמשים: חוויית שימוש חכמה, טבעית ורציפה ללא הפרעות. מתאים במיוחד למשתמשים טכניים, אנשי מקצוע, תלמידים וכל מי שעובד באופן דינמי ומעמיק. Feel free to reach out if you'd like to explore this idea further. I’d be happy to help. Best regards, (micky) Avidan Michael Microsoft MVP – OFFICE 365 EXCEL Email: email address removed for privacy reasons Relevant tags: Copilot, VoiceChat, ContextRetention, Excel integration, MS MVP, User Experience, Productivity, AccessibilityHow Are You Using Microsoft Copilot to Boost Productivity? [Let’s Share Use Cases + Tips]
Hi Microsoft Community! As a Microsoft Certified Trainer, I’ve been actively exploring Microsoft Copilot in Excel, Word, PowerPoint, and Outlook — and I must say, it’s revolutionizing how we approach daily tasks. For those new to Copilot, it’s an AI-powered assistant integrated into Microsoft 365 that helps you write, summarize, analyze, automate, and create — all using natural language. Think of it as your intelligent digital teammate. Practical Use Cases I’ve Personally Found Valuable: In Excel: - Analyze sales data for monthly trends - Create a pivot table summarizing department-wise bonuses - Highlight outliers in expense data It auto-generates charts, formulas, and summaries without needing technical know-how. In Word: - Generate reports or proposals from short prompts - Summarize long documents or meeting notes in seconds - Rewrite text in a more formal, concise, or persuasive tone In PowerPoint: - Turn an outline into a visually formatted presentation - Auto-generate slide content from Word documents or meeting notes - Adjust tone and theme to match your audience In Outlook: - Write quick, professional replies - Summarize long email threads - Set follow-up reminders and meeting notes automatically Tips to Get the Most Out of Copilot: - Be specific in your prompts. Instead of saying “analyze this data,” try: “Create a chart showing profit growth over the last 6 months, categorized by region.” - Start with small tasks and build trust. Use it to clean up writing, summarize a paragraph, or build a to-do list. - Always review Copilot’s output — it’s powerful, but human oversight is still key for context and accuracy. Let’s Learn Together! I’d love to hear from the community: - How are you using Microsoft Copilot in your workflow? - What features have saved you the most time? - What challenges have you faced in adoption or training others? Let’s share real-world stories, best practices, and creative ways we use this powerful AI tool. Looking forward to your responses! — Raj Singh, Microsoft Certified TrainerCopilot Chat in Office Tools
Hit of the press! Copilot Chat will start to be published in the Office Apps. Copilot Chat will still have no access to Graph. admins can pin it for all users to have a nice experience. have a look on my announcement https://www.linkedin.com/posts/andre-thiemann-bb888646_microsoft365copilot-copilotchat-microsoft365-activity-7341100014070378498-xhxE?utm_source=share&utm_medium=member_ios&rcm=ACoAAAm9dzwB9gBW8cfBuj0IBk3MpR03ArNpnaY
Copilot sidebar in Edge "unable to connect to the service"
Hello Everyone, We are having intermittent issues with the Copilot sidebar in Edge. It works sometimes, and other times we get an error that says "We're sorry but we're unable to connect to the service at this time." It has a refresh button which doesn't help. What's weird, is that we have Copilot licenses enabled for our users and going to https://bing.com/chat works fine in all cases (and shows the user signed in and "protected" as expected). Anyone else have this issue? Any suggestions to fix this issue? Brian
CoPilot Feature Request: Change Cursor Placement On Mobile
Hi there, (If this thread should be posted in a different section, please let me know, it would be appreciated. ) When accessing Copilot in a mobile browser (Chrome in this case), then submitting a prompt, the chatbot types out the response while quickly scrolling down the page and once complete, it places the cursor/focus in the chat box which in turn triggers the keyboard... This is a minor inconvenience in that it's then necessary to click back on the screen above the chat box and scroll up to actually see and read the entire response (see attached gif). -> With that in mind, the feature request is to have the end user's focus jump back to the start of the response rather than immediately to the keyboard. (This clearly is geared towards the use of a smaller mobile device screen, as most laptop/desktop screens likely wouldn't encounter such an issue.) Thank you indeed for considering.
