Desktop Client
217 TopicsCall Queue Time in Seconds not Minutes
Enhancement Suggestion: I think it would be better to have the call queue caller wait time be editable in seconds, not minutes. Currently, as minutes, the least amount of time that can be selected is 1 minute. This is too long for some customers. Please change to have call queue wait time in seconds.4.7KViews6likes16CommentsSfB Broadcast Ep.49 Q&A - 3 things to consider when bringing your existing VTC into a modern meeting
Hi All The broadcast with Delanda Coleman and Eddie Clifton can now be viewed online here on YouTube. Please feel free to post any questions before that you would like to ask. Here are the questions that were asked during the broadcast. What's the difference between this and the Polycom RealConnect Solution? Polycom have RealConnect on premise (Clariti) and RealConnect for O365, both very different. Pexip Infinity Fusion wold be more similar with on premise Clariti, but also very different in how the solution is architected. Please contact us at (microsoft at pexip dot com) if you would any further information. Is there any plan to run PexIP in Azure like Polycom RealConnect? Pexip can already run and be deployed fully to Azure that you manage yourself. See here for further details https://docs.pexip.com/admin/azure_guidelines.htm So the Outlook add-in needs to be installed separately? No, there is no Outlook plugin needed, the extra information is added from within the Skype for Business Server Meeting configuration. An overview on the details is available here https://technet.microsoft.com/en-us/library/mt426640.aspx%20 What is the pricing Model...? There is a platform fee and then per user pricing model. When you say "Per user per month... Do you mean EVERY person in my org?" Not at all. It is quite likely that quite a few of your employees will never benefit from VTC interop, so you likley start out with a subset of users that will, maybe knowledge workers rather than the frontline workers would require a license. With this Pexip Gateway interop do we need SfB VIS ? No, there is no need for the VIS role with Pexip Infinity Fusion. Does content sharing works at 1080p resolution? or higher desktop resolutions? Pexip can handle 1080p content resolution whilst in calls with Skype users or meetings whether RDP or VbSS. Does Pexip provide "Join Buttons" for SFB meetings on VTC endpoints? Pexip does not have the "Join Button" feature, but we make it super simple to just either drag a VTC into a meeting or the user can dial the Skype Meeting ID to join the call. Additionally, if you have a Polycom system that is registered to Exchange for the room calendar, then if that system has the Skype Meeting invite, it can read the meeting ID and dial the conference ID via their Join button when it appears on the screen. We can also work with 3rd parties to provide the Join button to Cisco and Polycom VTCs and then dial out automatically to any other 3rd party VTC vendors. Any roadmap for enabling media bypass? Registering an endpoint to Pexip nails media up to the conferencing node instead of making it point to point media. This is something we are researching within R&D at present. Nothing committed as of today. The Pexip invite footer added to Skype meeting invites, is that enabled in Exchange/Skype server? Can it be enabled for a subset of users? The footer is configured in the Skype for Business Server. This is standard configuration on the Microsoft side. Some details here https://technet.microsoft.com/en-us/library/mt426640.aspx I believe this is for all users of Skype for Business users. I am not sure if this can be configured on a policy, best to check with your local Skype guru. Can we also integrate 3 screen Video endpoints? Pexip does not directly support with Immersive 3 screen systems with the TIP protocol. However, it can be used as a gateway from say Skype for Business users to the immersive 3 screen system via the existing MCU for telepresence systems. Many customers are doing this today with Pexip. Alternatively, Pexip can make use of the central screen using standards based VTC signalling and codecs. Does the Pexip solution work with Skype for Business Online? Yes, Pexip can work with Skype for Business Online. Details available https://docs.pexip.com/sfb/dmz_example.htm. Does this Pexip solution provide onsite MCU as well? Pexip Infinity is an MCU, but Pexip Infinity Fusion is our Gateway only version certified for Skype for Business. Do I need a 3rd party Outlook add-in for the meeting template to be updated with those custom VTC details? No, no 3rd party add-in needed to update the Skype Meeting template. This is done on the Skype Server side. Full details here https://technet.microsoft.com/en-us/library/mt426640.aspx How close can we get to a "one button to push" VTC join into a Skype MCU hosted meeting? You can do that with a 3rd party software working with Pexip today. With Polycom endpoints registered to Exchange, then the VTC can collect the join instructions from the meeting invite and users can click to join. However, it is super simple to just either drag a VTC into a meeting or the user can dial the Skype Meeting ID to join the call. Does this integration or InterOp provide OBTP for legacy VTCs? Pexip does not provide this directly. It can be achieved with 3rd party software or with Polycom endpoints registered to Exchange, it can interpret the Skype Meeting invite and it then just dials the conference ID when the Join button is pressed. However, it is super simple to just either drag a VTC into a meeting or the user can dial the Skype Meeting ID to join the call. Does SfB support 1080p30 video? and content at 1080p30? Details on Skype for Business video and content resolutions can be found here https://technet.microsoft.com/en-us/library/jj688132.aspx Can you register devices to Pexip Infinity Fusion? Yes, you can register SIP and H.323 devices to Pexip Infinity. Will Pexip be wearing some crazy pants at Ignite? Of course we will :)2.3KViews5likes2CommentsSkype time stamp and name are tiny
So recently in our office the timestamp in the chat window has gotten tiny as well as the senders name. We have uninstalled reinstalled, modified permonitor to system. Scaling, font, window size. nothing is working the time and name stay tiny. this is a full screen image to show you what I am talking about. We have 190 users effected by this and need some answers please!!9.4KViews4likes8CommentsVoicemail Message Can't be Forwarded
Currently, Skype for Business Voice Mail messages are delivered to the user's inbox. Both individual and server side rules will not forward Voice Mail messages. This is a feature that is desperately needed. Managers and co-workers need the ability to have voice mail messages forwarded to them to ensure accurate coverage and customer response. Please consider fixing the bug that prevents this from happening.Solved9KViews2likes3CommentsContinous Conversation / IM Roaming across devices
Why hasn't SfB provided the ability to continue conversations across multiple devices with chat/content history displayed. This seems like a no brainer and its apperently something that people have been asking for for years. https://www.skypefeedback.com/forums/299913-generally-available/suggestions/9769296-the-conversations-should-load-with-the-history-aut1.8KViews2likes2CommentsSetup PSTN Conferencing in Microsoft Teams
Microsoft just released Teams PSTN Conferencing service right before Microsoft Ignite. First of all, ensure that you assigned PSTN conferencing license(s) to user(s) Login to Teams Meetings > Schedule a Meeting http://social.technet.microsoft.com/wiki/cfs-file.ashx/__key/communityserver-wikis-components-files/00-00-00-00-05/561745.1.png 4. Setup a new meeting, add attendees as follow. http://social.technet.microsoft.com/wiki/cfs-file.ashx/__key/communityserver-wikis-components-files/00-00-00-00-05/87273520.3.png For now, you cannot invite external users as attendees in Teams yet like you can in SFB Meeting Invite, I believe you can do that in soon future. So, if you need to invite external users, just copy the invite message and email them. Attendees received meeting invitation email as follow, http://social.technet.microsoft.com/wiki/cfs-file.ashx/__key/communityserver-wikis-components-files/00-00-00-00-05/02500.4.png Meetings > click on meeting invite and Join button. I invited two users, one user is my internal user who received the invite email, I manually copy the invitation email and send to the other user, who will join the meeting using his mobile/phone; both joined the meeting, you will see a user is using his mobile number to join and while my internal users use teams client to join. The external user called +6531570124 (Toll) number to join the PSTN conferencing. It's surprising to take note that I cannot join Teams meeting using my SFB client though I can see the invite in my SFB client's meeting calendar, when I click the meeting link, it brings me to either use web browser or use Teams client. http://social.technet.microsoft.com/wiki/cfs-file.ashx/__key/communityserver-wikis-components-files/00-00-00-00-05/56804.5.png It’s also noted that I cannot invite external users and dial telephone number -- yet. http://social.technet.microsoft.com/wiki/cfs-file.ashx/__key/communityserver-wikis-components-files/00-00-00-00-05/4621.6.png107KViews2likes2Comments"Share a Window" fails during P2P Call
The "Share a Window" application sharing functionality appears to fail with the latest SfB 2016 current branch releases. We've had this issue reported to us from a number of customers that are homed on SfB Online. Known issue? Any plans to fix? Any plans to fix entirely and enable VBSS for app sharing? Thanks, Aaron890Views1like2CommentsSFB not changing status automatically to "In a meeting" when joining a meeting.
I'm having issues with Skype for business on my PC. When I join a meeting linked to my Outlook, my skype status will not update to "in a meeting" nor is that option available for me to change manually. If anyone has any insight on this I'd greatly appreciate it.191KViews1like5CommentsAdding a Skype free contact via UCWA
Would like to seek help for adding a Skype free client contact using UCWA Both SfB and Skype free client need to add both party in order to start the chat / audio call. When we try to add a Skype free address via SfB client (Windows version), both side can receive the add contact requests with no issues. When we use UCWA to control the SfB account, Skype free user receives the request from UCWA. However, after Skype free user accept the "add contacts invitation", they still cannot init a conversation with SfB account (It says the user is offline, and the text box is disabled). May I know how we can make this step work? This issue blocked us for quite number of days..802Views1like0Comments