Contact sync issues with teams
Hello All, I am having a weird issue with Teams pulling down contact details. I think I narrowed it down but need help finding a solution. First it started with when we updated the phone numbers of our users they were showing up in the Teams admin console but wouldn't update on the clients. We figured out we needed to have the users sign out and back in and found that fixed the majority of issues. The remaining issues seem to be if users have a similar contact in their personal contacts in outlook it seems to cause Teams to not want to update from the O365 contact in the cloud. So several users who have been around for a while and have put contacts in their contacts in outlook are not updating. It seems it looks first to the local outlook contacts for the contact cards and stops there. So has anyone seen this issue before and figured out a way to always have the teams client pull contact cards from O365 first and not look anywhere else.