Call
14 TopicsCustom Link to a call with a certain Person in Teams
Hey all, I want to include a link on a website which automatically redirects you to calling a certain person in MS Teams. Similar like the 'mailto:' syntax works. I cannot figure out though, how to do this in MS Teams. Any suggestions? Thanks in advance!Solved126KViews1like23CommentsMissing "Make a test call" function?
Just noticed that the "Make a test call" button seems to be missing in Preview (23088.1500.1978.6338). "Old" version has this in Settings -> Devices. Haven't found any mention of this in official documentation or similar posts in forums. Missing for everyone else too?Call notification/Ring not appearing in Teams Preview desktop client
Issue: Call notification/Ring not appearing in Teams Preview desktop client. Version You have Microsoft Teams version 23088.1500.1978.6338. You've got the latest version. It was last updated on 4/10/2023. The client version is 49/23032918805. Troubleshooting/Isolation steps: Cleared Teams client cache - Still issue. Notification on Teams web current & Preview - Works Notification for Teams mobile - Works Notification settings for Windows - All enabled still issue. This seems a bug with the preview teams preview client. I will have a ticket open with MS to report this as a bug.SolvedHow to redirect calls in Teams if you are "busy on the phone"
Hi everybody, is there a possibility to set up the call forwarding in the Call Center feature to a way, that "busy" is considered "busy on the phone"(an agent actually talking to somebody) and not the status "busy in the agents calendar" for an event. This means the Agent has an calendar entry with the status "busy" but is actually free for phone calls, It's just that Teams is considering the Outlook event as a "busy" block?! Can this be circumvented somehow, so that Teams considers "busy" only "user is actually busy on the phone"? Best regards, Matthias9.9KViews1like3CommentsUser unable to view other participants' video from cameras in meeting.
When in a call or meeting, one of our users is unable to see anybody's video from their camera. It just shows a black screen. People in the call / meeting are able to see this user's video, as well as everybody else's. I've tried reinstalling teams on the device (A laptop) with no joy, I've also tried looking for driver updates but device manager says they're up to date. This issue started occuring about 2 weeks ago, it had always worked as normal before and I'm not aware of anything that could have triggered this. Any ideas on how to fix this?Solved20KViews0likes4CommentsTeams VOIP signalling protocol and TCP port numbers?
I understand MS teams is using HTTP/HTTPS TCP port 80/443 for call setup, So If I want to apply QoS how can I capture the specific HTTP/HTTPs traffics for MS-Teams? excluding all the other web browsing traffics. The requirement is only to prioritise MS-Teams voip signalling traffics. Thanks3KViews0likes2CommentsCall notifications
Since my company and my customer both have Teams, I use a setup, where one account is used in the natively installed app and the other is used within a browser. I have this same situation on our Windows 10 laptop (with Edge) and vice versa on the customer CentOS 7 Linux laptop (with Chrome). Now, the problem is, if a call comes in on the browser, I don't hear anything (since it only rings in the headset) and I don't get any desktop notifications about it, so I constantly miss calls. Additionally, since I have both laptops on a KVM switch, I do need visual and audible notifications. The notifications for the natively installed versions are fine, there something pops up when a call comes in, but also no ringing. What do I have to do to receive visual (e.g. popup) and audible (e.g. ringing through speaker) notifications of incoming calls for all cases?5.5KViews0likes6CommentsMS Teams Call Error
I noticed it today. When someone is trying to call me on MS Teams Desktop Ap, their name is displayed twice. It comes as a stack call. If I pick the call from the top stack, the call gets connected. However, if I pick the bottom call from the stack, the call gets disconnected. Please see attached screenshot.1.3KViews0likes0Comments