Forum Discussion
sujeet_sks
Apr 10, 2023Copper Contributor
Call notification/Ring not appearing in Teams Preview desktop client
Issue: Call notification/Ring not appearing in Teams Preview desktop client.
Version
You have Microsoft Teams version 23088.1500.1978.6338.
You've got the latest version. It was last updated on 4/10/2023.
The client version is 49/23032918805.
Troubleshooting/Isolation steps:
Cleared Teams client cache - Still issue.
Notification on Teams web current & Preview - Works
Notification for Teams mobile - Works
Notification settings for Windows - All enabled still issue.
This seems a bug with the preview teams preview client. I will have a ticket open with MS to report this as a bug.
Now the issue is intermittent. Most of the time the notification is coming with a delay.
From the experience change, seems MS is already working on the fix.
- bhertlingCopper ContributorI have the same issue, is there any fix yet?
Version
You have Microsoft Teams version 23126.205.2083.4917.
You've got the latest version. It was last updated on 12/05/2023.
The client version is 49/23050423600. - sujeetsks87Copper ContributorIssue still there. Have opened case with MS but no progress on the ticket.
- sujeet_sksCopper Contributor
Now the issue is intermittent. Most of the time the notification is coming with a delay.
From the experience change, seems MS is already working on the fix.
- Philip SchwanCopper ContributorI'm experiencing this issue as well. There's actually no way I can find for me to answer an incoming call, so if I can't find a resolution soon I may be forced back to the other client (which I REALLY don't want to do)
- Sander123Copper Contributor
I'm experiencing the same issue.