Word won't open on Mac

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Occasional Visitor

Every time I try to open a previous Word doc I created I get messages about permissions and I cannot open them. If I open a blank doc and create a new doc, it will not let me save it. This is very upsetting as I have a client who requires all his work be done in Word.

I have attached 2 files. The are numbered 1 & 2. That is the order I receive them when trying to open a Word 365 doc.

1 Reply
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@DialGraphics 

We recently ran into something similar..this particular issue was fixed using this:

https://appuals.com/office-2016-grant-access-error-on-macos/

 

If it isn't specific to fonts, its most likely still a sandbox issue, but the font fix resolved for us.

hope this helps!

--don