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Josh-2023's avatar
Josh-2023
Copper Contributor
Feb 07, 2023

Word Web App on Android Tablet | Deleting Text Issue

Just seeing in anyone else if having the same issues with the Word web app on android tablets.

 

When in my browser and open the Word web app, I start typing then when I press enter, all the text on the line deletes.

Then if I open an existing document on my onedrive, I add text on a line, and then when I press enter all my text deletes.

 

I have tried the Word app for Android and the issue doesn't occur (another issue with tables and having to double tap space bar though). 

 

I have also checked the Word web app on PC/Windows, and there appears no issue so this appears localised to Android browsers (Tried 5 of the main ones now with no luck).

 

Anyone else experiencing the same issues? 

4 Replies

  • Cronch's avatar
    Cronch
    Copper Contributor

    Josh-2023 Hi there 

     

    I have just seen your post and wondered if you managed to resolve this?

     

    I am having exactly the same issue. I just purchased a Samsung S8 Galaxy Tab. I need to use Word Online to write occasional letters.

     

    I open the document, start typing and when I press ‘enter’ the text totally disappears. It doesn’t move down or go on to another page! It’s just gone!!! 

    I have used Word Online frequently with no issues in the past via my iPad or laptop. 

    For some reason, Word on Android is being a nightmare! I have tried opening it up in different browsers but still had no luck! 

     

    Did you find a work around for this? Would really appreciate your help if so? 

    Thanks 😊 

     

    • cdelecole's avatar
      cdelecole
      Copper Contributor

      Cronch i have the exact same issue ... have you managed to fix it ?

       

      P.S. and I see the "app" version of word is ok, not having the issue, but is a liter cersion than the o e.on a computer.;-(

    • Josh-2023's avatar
      Josh-2023
      Copper Contributor
      Unfortunately not. Still have to open in the Word android app at this stage.
      • siddharthamacedo's avatar
        siddharthamacedo
        Copper Contributor

        Josh-2023 Microsoft is blocking android brownsers so they must buy a computer or use the microsoft word app with less functions. 

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