word on my mac

Copper Contributor

hi all,can anyone help ,when i open word on my mac it very slow to respond,it sluggish for 10 minutes then starts to freeze and stops working i cannot even close word,i have to force shut it.and restart my computer this only been happening a few days but very frustrating,

im a bit of an IT dinosaurs could you be so kind to explain in simple terms

kind regards

3 Replies

@oak999 

 

There is a current issue with Word for Mac (certain versions at least). There should be an update available which supposedly fixes the problem. See https://answers.microsoft.com/en-us/msoffice/forum/all/my-word-keeps-freezing-word-for-mac/3b49f28e-... and https://learn.microsoft.com/en-us/officeupdates/update-history-office-for-mac.

@oak999 

Ensure both your Word application and macOS are up to date. Software updates often include fixes for performance issues. What's more, lack of storage space can sometimes cause applications to run slowly or freeze. Check if your Mac has enough free storage. Aim for at least 10% of your total disk space to be free.

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