Forum Discussion
Switched to word '21 - Line thickness not available ?
- Apr 20, 2022
Are you seeing this in a particular document or can you reproduce it in any Word document which contains a shape?
If the issue appears to happen with just some documents, consider sharing a sample document with the forum.
The exact command on the ribbon will depend on if you are dealing with the border of an image or with a shape.
For example, if you have selected a shape, you can access the widths via Shape Format > Shape Outline > Weight. See screen shot below.
Hello Stefan,
That is exact the problem I am having, as you can see in my screenshot : the shape outline is grayed out..
I still can press "shape outline", then I have to select "more lines" then I can select the weight..
Normally it should show the weight like in your example
- Stefan_BlomApr 19, 2022MVP
Sorry, I misinterpreted your screen shot. So you are saying that there is an extra submenu that you are required to click to reach the settings for Weight? I don't know what would cause this to happen.
- Stefan_BlomApr 20, 2022MVP
Are you seeing this in a particular document or can you reproduce it in any Word document which contains a shape?
If the issue appears to happen with just some documents, consider sharing a sample document with the forum.
- Sels31Apr 20, 2022Copper ContributorOk found the problem ! I was re-using an old template (92-03 word comptability) , by switching the version to the newest it got solved.
thanks !- Stefan_BlomApr 20, 2022MVP
Thanks for the follow-up.
Over the years, there have been some major changes in Word, especially when the *.docx format was introduced and then a second time with the layout engine changes in Word 2013. These changes affect the behavior and available commands (depending on the compatibility mode), but I haven't seen exactly the "submenu symptom" you described.