Seeking Solutions: Image Blurriness When Converting Word to PDF

[Nickchang]

I'm currently facing an issue where images become blurry when saving a Word document as a PDF. However, when I tried on other computers, this problem did not occur.

Here are the steps I've tried to resolve the issue:

1. Ensuring Correct Word Settings:

   • Made sure the option "Do not compress images in file" is checked.
   • Selected a higher value for resolution: "High Fidelity".

2. Settings during 'Save As' PDF:

   • Chose "Best for printing".

3. Updated the Word Version:

   • Current version: (16.0.5408.1001) MSO (16.0.5404.1000) 64-bit.

4. Compared settings between the problematic computer and the ones without the issue.

5. Switched Word Version:

   • Changed to Word 2019, but the problem persists.

Could you please assist me in identifying any other settings that might be changed?

Thank you very much.

[#2]

@Nickchang Is it only when the pdfs are viewed on your computer that there is the issue?

[#3]

Yes.

But what's strange is that within the same file, there are normal images. All I need to do is copy the format from the normal images to the abnormal ones, and the original problematic images no longer have this issue. Additionally, I don't need to do this on other computers; the results come out normal there.

Additionally, I don't need to do this on other computers; the results come out normal there.

[#4]

Dear Doug_Robbins,

I've identified a solution by comparing the normal images with the anomalous ones. I found an additional attribute in the anomalous images:

xml
Copy code
<a:clrChange>
<a:clrFrom>
<a:srgbClr val="FFFFFF" />
</a:clrFrom>
<a:clrTo>
<a:srgbClr val="FFFFFF">
<a:alpha val="0" />
</a:srgbClr>
</a:clrTo>
</a:clrChange>
After removing this attribute, the file conversion returned to normal.

Thank you for your assistance.

I'm providing this information for your reference.

Best regards,
NickChang