Aug 16 2022 10:43 PM
For some reason some of my files change sometimes to where I can't open them anymore.
Even when I try to bring them back from a back up I have the same problem opening them.
Does somebody have an idea based on the errors in the screenshots which setting hast to be changed to view the files ? Since the same error occurs when I'm trying to open the same file from a back up, I'm assuming the problem is within Microsoft Word !?
( I'm using a Mac OS 12.2)
Wr
Aug 16 2022 11:06 PM
Aug 17 2022 03:33 AM
Aug 17 2022 11:35 PM
Hello @tobyreal.
To read the files: make a copy of the file and rename it without the special characters.
To fix the issue: I'd suggest to clean uninstall and reinstall of MS Office. Not repair, reinstall.
Hope this helps.
Aug 18 2022 03:49 PM
@Lenka_Kerumova Renaming the file without the ~$ will NOT work.
Such files are "lock" files that Word creates when a document is open and if the document closes normally, they will be deleted. Sometimes however they are left behind, but because they only have a file size of 1KB they do NOT contain the content of the document.
Aug 19 2022 01:55 AM
@Doug_Robbins_Word_MVP , correct. With the exception of corrupted files. Those are then much bigger. Those then DO contain some content.
I could open only 1 picture pasted in the original post, so have there been examples of the 1KB files, then my post correctly does not provide any useful information.
Aug 19 2022 02:08 AM
Aug 19 2022 02:08 AM
Aug 19 2022 02:13 AM - edited Aug 19 2022 02:14 AM
here are 2 of those files maybe somebody can tell me what's wrong with them or try to open them !?
https://drive.google.com/drive/folders/1VJfUDSbMeoSbIQ48R3Q4KoKmoRxsQBTw?usp=sharing
Aug 19 2022 02:21 AM
Aug 19 2022 02:24 AM - edited Aug 19 2022 02:29 AM
@tobyreal The file ~$lver Camaro Sign - Personalized - No XM.docx contains just the name of the user who had the file open when that file, which is the "lock file" that is created when a Word document is opened, which in the case of that file was "Microsoft Office User"
When opened with a HexEditor, it reveals
Likewise, the Maintainance1.xlsx contains just
Aug 22 2022 03:05 PM
Aug 23 2022 12:20 AM