Forum Discussion
Zazu11
Aug 11, 2021Copper Contributor
Glitch and what seems to be a bug. Would love some advice on how to fix this issue on my ipadpro
Please refer to video and screenshot i use ms word for editing purposes and a few days ago the app just totally started being stupid i would click the comment box and immediately the entire ...
Lenka_Kerumova
Aug 11, 2021Iron Contributor
I see no crap in your screen. What is it you don't like about that setting?
Zazu11
Aug 12, 2021Copper Contributor
Thank you for asking. Did you refer to the video I uploaded. The entire screen Gets squashed. I only see text one line at a time. I didn’t think I needed a breakdown since i felt the video and screenshot are very clear
- Lenka_KerumovaAug 13, 2021Iron ContributorI mean when you write "The entire screen went to crap" (a.k.a. shit), that's not very descriptive, is it? I see nothing wrong with how the screen looks, let alone seeing crap. In fact, I see no shit is wrong with the behaviour. So I had to ask - what's wrong with it? Where is the crap?
😉
My guess is that's a correct behaviour and you clicked on different function.
But all that can be just crap.- Zazu11Aug 13, 2021Copper Contributor
thank you Lenka for keeping the conversation going
much appreciated
I assumed that the video I uploaded was clear enough that it required no further elaboration.
I hope that this video clears what crap aka shit is
and I’ve also uninstalled and reset the app and the device
remember this is an iPad Pro so not much from settings are actually modifiable
- Stefan_BlomAug 15, 2021MVP
You can report the issue via the Feedback facility in Word (see https://support.microsoft.com/en-us/office/how-do-i-give-feedback-on-microsoft-office-2b102d44-b43f-4dd2-9ff4-23cf144cfb11#platform=iOS).
Since it involves the touch screen, you could also check for known issues with the iPad video driver, I suppose.