Forum Discussion
JimPope
Jun 02, 2023Copper Contributor
Error message 'Export failed due to unexpected error' when trying to save a document as a PDF.
A few weeks ago, I suddenly got this error message in Word 365. I have been saving Word files (.docx) as pdf files for years without ant problem. I have been using Office 365 for years. Has someth...
GeorgesP
Jul 09, 2024Copper Contributor
The problem may come from the default font of the Word Office 365 document, the default font is "Aptos (Body)" it is possible the font has trouble converting to PDF, so the solution changes the default font of Word to the previous font which was "Calibri or Arial". In the Font ribbon at the bottom right there is an arrow with a hidden menu choose the font and click on the set default button, it will apply on all new documents.
Stefan_Blom
Jul 10, 2024MVP