Oct 25 2021 11:17 AM
Greetings! I am using Word for Microsoft 365 on an updated version of Windows 10. I can embed a video from YouTube; however, I can't play it once embedded. When I click on it to play it or right-click and then select "Play Video" from the shortcut menu, all I see is a large white box. (I do have Edge and Explorer 11 installed, for what it's worth.)
Any suggestions on how to play the embedded video will be very, very much appreciated!
Thank you,
Erin
Feb 14 2022 07:09 AM - edited Feb 14 2022 07:10 AM
I have exactly the same issue.
Is this related to an update or missing player app?
Right click and "Open link" works fine by opening my default browser (Google) and starting the video.
Feb 14 2022 10:29 AM
Have you been able to slove this problem? I am experiencing the same. Please share your experience. txxxx
Feb 14 2022 02:50 PM
Feb 14 2022 02:53 PM
Feb 15 2022 02:32 AM
I ran a test with PowerPoint.
The embedded video runs fine there.
It looks more like a combination of WORD 365 and WIN10.
Does anyone have additional test suggestions?
Feb 15 2022 02:58 AM
Same here, no problem using powerpoint or word on office 365 web.
I notice that the input box that appears when hitting insert/online videos (in my word-on-pc) has a different outlook.
Feb 15 2022 03:02 AM
Feb 15 2022 03:03 AM
Feb 15 2022 04:31 AM
Feb 15 2022 05:17 AM
@Berend_Storm that is what i think. But i forgot to mention that when i make a powerpoint on my pc (the same office package where Word is in) there is no problem at all.
Feb 15 2022 05:19 AM
Correct, that's what I tested as well on my PC.
Feb 16 2022 05:48 AM
Feb 16 2022 05:57 AM
Feb 16 2022 06:55 AM
Mar 07 2022 03:22 PM
I have had the same issue. I have tried embedding the video using both the embed code and the URL, but neither seems to work playing directly from word. Although when I right-click the link works to open the video on youtube. Has there been any update or fix for this? I've attached a screenshot of the window that pops up when I click on the video for reference.
Mar 08 2022 12:11 AM
I still get exactly the same popup.
Mar 08 2022 12:19 AM