Forum Discussion
Annoying popup every time I open a Word document
Hello, I have Office 2019 build 2110 and I have saved some Word documents on my personal OneDrive storage and every time I open one of them, a pop up comes up saying that others are editing this d...
How are you accessing the document, specifically? For example, if the document is open in both Word Online and in the locally installed app at the same time, that may count as two users.
Is the option "Always use these values regardless of sign in to Office" selected at File > Options > General? In that case, try clearing the option.
Hello, I always open the documents within a locally installed Word app, it is not opened in Word Online.
The checkbox of that setting is already cleared.
I noticed that some documents give this pop up while others doesn't. Not sure why.
Thanks for the follow-up. I guess the important question is: What is particular about those documents where you are (not) seeing this issue?
- And that's a great question, it seems to be verg random and I can't notice any specific characteristics in the documents that have this issue. That's why I'm at a loss.