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Tim Hunter's avatar
Tim Hunter
Iron Contributor
Jan 31, 2019

Printer Driver Error During Install

I have a Print Server running Windows Server 2016 where I have all my network printers installed. I have a Dell B1260dn, which works fine on the Print Server and my local PC. I have 2 Terminal Servers running Windows Server 2016 on the same network. When trying to add/map this Dell printer, I get the same error on both Terminal Servers. I have tried to clear from Registry but still did not work. Here is the error. Thank you for your help!

Printers
Windows Server

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  • Michael Da Cunha's avatar
    Michael Da Cunha
    Brass Contributor
    Feb 01, 2019

    What does the Eventlog says? 

    Do you have point and print GPO disabled on RDS Servers?

      • Michael Da Cunha's avatar
        Michael Da Cunha
        Brass Contributor
        Feb 01, 2019

        Is this an old driver?

         

        I think the problem ist, that the driver is not package aware. 

         

        Look at your print-server and look for this Key:

         

        HKLM\System\CurrentControlSet\Control\Print\Environments\Windows X64\drivers\

         

        Search your driver and change The Key "PrinterDriverAttributes" to "1"

         

        After that you need to restart your printserver.

    • Tim Hunter's avatar
      Tim Hunter
      Iron Contributor
      Feb 01, 2019

      Michael Da Cunha 

      Here is what the event viewer shows:

      Log Name: Microsoft-Windows-PrintService/Admin
      Source: Microsoft-Windows-PrintService
      Date: 1/31/2019 10:59:42 AM
      Event ID: 215
      Task Category: Installing a printer driver
      Level: Error
      Keywords: Printer Setup,Printer
      User: SYSTEM
      Computer: TS5.corp.wynnetr.com
      Description:
      Installing printer driver Dell B1260dn Mono Laser Printer XPS failed, error code 0x0, HRESULT 0x80070490. See the event user data for context information.
      Event Xml:
      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
      <Provider Name="Microsoft-Windows-PrintService" Guid="{747EF6FD-E535-4D16-B510-42C90F6873A1}" />
      <EventID>215</EventID>
      <Version>0</Version>
      <Level>2</Level>
      <Task>19</Task>
      <Opcode>12</Opcode>
      <Keywords>0x8000000000000220</Keywords>
      <TimeCreated SystemTime="2019-01-31T16:59:42.845811500Z" />
      <EventRecordID>4609</EventRecordID>
      <Correlation />
      <Execution ProcessID="57952" ThreadID="29916" />
      <Channel>Microsoft-Windows-PrintService/Admin</Channel>
      <Computer>TS5.corp.wynnetr.com</Computer>
      <Security UserID="S-1-5-18" />
      </System>
      <UserData>
      <SetupInstallPrinterDriver xmlns="http://manifests.microsoft.com/win/2005/08/windows/printing/spooler/core/events">
      <Label>InternalInstallPrinterDriverFromPackage</Label>
      <Message>pfnPSetupParseInfAndCommitFileQueue failed</Message>
      <AdditionalInfo>-</AdditionalInfo>
      <InfPath>C:\Windows\System32\DriverStore\FileRepository\sdb3xv4.inf_amd64_13d7b77e31ce17a9\sdb3xv4.inf</InfPath>
      <DriverName>Dell B1260dn Mono Laser Printer XPS</DriverName>
      <InstallSection>-</InstallSection>
      <ProcessorArchitecture>Windows x64</ProcessorArchitecture>
      <PackageAware>Not package aware</PackageAware>
      <CoreDriverDependencies>-</CoreDriverDependencies>
      <LastError>0x0</LastError>
      <HResult>0x80070490</HResult>
      </SetupInstallPrinterDriver>
      </UserData>
      </Event>

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