Forum Discussion
Printer Driver Error During Install
What does the Eventlog says?
Do you have point and print GPO disabled on RDS Servers?
Here is what the event viewer shows:
Log Name: Microsoft-Windows-PrintService/Admin
Source: Microsoft-Windows-PrintService
Date: 1/31/2019 10:59:42 AM
Event ID: 215
Task Category: Installing a printer driver
Level: Error
Keywords: Printer Setup,Printer
User: SYSTEM
Computer: TS5.corp.wynnetr.com
Description:
Installing printer driver Dell B1260dn Mono Laser Printer XPS failed, error code 0x0, HRESULT 0x80070490. See the event user data for context information.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-PrintService" Guid="{747EF6FD-E535-4D16-B510-42C90F6873A1}" />
<EventID>215</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>19</Task>
<Opcode>12</Opcode>
<Keywords>0x8000000000000220</Keywords>
<TimeCreated SystemTime="2019-01-31T16:59:42.845811500Z" />
<EventRecordID>4609</EventRecordID>
<Correlation />
<Execution ProcessID="57952" ThreadID="29916" />
<Channel>Microsoft-Windows-PrintService/Admin</Channel>
<Computer>TS5.corp.wynnetr.com</Computer>
<Security UserID="S-1-5-18" />
</System>
<UserData>
<SetupInstallPrinterDriver xmlns="http://manifests.microsoft.com/win/2005/08/windows/printing/spooler/core/events">
<Label>InternalInstallPrinterDriverFromPackage</Label>
<Message>pfnPSetupParseInfAndCommitFileQueue failed</Message>
<AdditionalInfo>-</AdditionalInfo>
<InfPath>C:\Windows\System32\DriverStore\FileRepository\sdb3xv4.inf_amd64_13d7b77e31ce17a9\sdb3xv4.inf</InfPath>
<DriverName>Dell B1260dn Mono Laser Printer XPS</DriverName>
<InstallSection>-</InstallSection>
<ProcessorArchitecture>Windows x64</ProcessorArchitecture>
<PackageAware>Not package aware</PackageAware>
<CoreDriverDependencies>-</CoreDriverDependencies>
<LastError>0x0</LastError>
<HResult>0x80070490</HResult>
</SetupInstallPrinterDriver>
</UserData>
</Event>