Forum Discussion
Printer Driver Error During Install
What does the Eventlog says?
Do you have point and print GPO disabled on RDS Servers?
- Michael Da CunhaFeb 01, 2019Brass Contributor
Is this an old driver?
I think the problem ist, that the driver is not package aware.
Look at your print-server and look for this Key:
HKLM\System\CurrentControlSet\Control\Print\Environments\Windows X64\drivers\
Search your driver and change The Key "PrinterDriverAttributes" to "1"
After that you need to restart your printserver.
- Tim HunterFeb 01, 2019Iron Contributor
I changed the key PrinterDriverAttributes to 1
Still have error:
Log Name: Microsoft-Windows-PrintService/Admin
Source: Microsoft-Windows-PrintService
Date: 2/1/2019 7:23:52 AM
Event ID: 215
Task Category: Installing a printer driver
Level: Error
Keywords: Printer Setup,Printer
User: SYSTEM
Computer: TS5.corp.wynnetr.com
Description:
Installing printer driver Dell B1260dn Mono Laser Printer XPS failed, error code 0x0, HRESULT 0x80070490. See the event user data for context information.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-PrintService" Guid="{747EF6FD-E535-4D16-B510-42C90F6873A1}" />
<EventID>215</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>19</Task>
<Opcode>12</Opcode>
<Keywords>0x8000000000000220</Keywords>
<TimeCreated SystemTime="2019-02-01T13:23:52.584737300Z" />
<EventRecordID>4622</EventRecordID>
<Correlation />
<Execution ProcessID="57952" ThreadID="49540" />
<Channel>Microsoft-Windows-PrintService/Admin</Channel>
<Computer>TS5.corp.wynnetr.com</Computer>
<Security UserID="S-1-5-18" />
</System>
<UserData>
<SetupInstallPrinterDriver xmlns="http://manifests.microsoft.com/win/2005/08/windows/printing/spooler/core/events">
<Label>InternalInstallPrinterDriverFromPackage</Label>
<Message>pfnPSetupParseInfAndCommitFileQueue failed</Message>
<AdditionalInfo>-</AdditionalInfo>
<InfPath>C:\Windows\System32\DriverStore\FileRepository\sdb3xv4.inf_amd64_13d7b77e31ce17a9\sdb3xv4.inf</InfPath>
<DriverName>Dell B1260dn Mono Laser Printer XPS</DriverName>
<InstallSection>-</InstallSection>
<ProcessorArchitecture>Windows x64</ProcessorArchitecture>
<PackageAware>Not package aware</PackageAware>
<CoreDriverDependencies>-</CoreDriverDependencies>
<LastError>0x0</LastError>
<HResult>0x80070490</HResult>
</SetupInstallPrinterDriver>
</UserData>
</Event>- Michael Da CunhaFeb 01, 2019Brass Contributor
Did you restart the printserver after you changed the Key?
Changing PrinterDriverAttributes to 1 tells the system, that this driver is package aware. This needs to be, when Windows Server 2016 wants to install the driver.
Your Eventlog still says that it is not Package Aware.
- Tim HunterFeb 01, 2019Iron Contributor
I downloaded driver off Dell website, so I believe it is the newest driver.
What does the PrinterDriverAttribute control?
Thanks for your help!