Jan 24 2022 11:51 AM
I keep getting this error message in Windows Update. It's for my HP Printer, but my HP printer is up to date and working, so I don't want or need this driver. I don't see a way to ignore it so that it doesn't keep showing up as a failed update. Any help is appreciated!
Jan 28 2022 09:11 AM - edited Jan 28 2022 09:13 AM
Solution
This is happening for Xerox - Extension - 7.208.0.0 and related apps, I am sure.
Only option is to "Retry" while in Windows Update. Since, I do not use this app/extension at all and it was removed from the workstation, it should not be showing. It appears that it is pulling the past history for MSStore app or installation history. Also, I have no printers from Xerox showing as installed.
So I tried the following:
Once they were removed, I was able to run/retry Windows 11 Update without any issues.
Good Luck!
Jan 28 2022 09:30 AM
Oct 21 2022 04:47 PM
Jan 28 2022 09:11 AM - edited Jan 28 2022 09:13 AM
Solution
This is happening for Xerox - Extension - 7.208.0.0 and related apps, I am sure.
Only option is to "Retry" while in Windows Update. Since, I do not use this app/extension at all and it was removed from the workstation, it should not be showing. It appears that it is pulling the past history for MSStore app or installation history. Also, I have no printers from Xerox showing as installed.
So I tried the following:
Once they were removed, I was able to run/retry Windows 11 Update without any issues.
Good Luck!