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Windows update insider
Cumulative Update for Windows 11 Insider Preview (10.0.26058.1400) (KB5036080)
stuck at 100% then error We could not complete the install because an update service was shutting down
My computer was running slowly and consuming a lot of memory resource before I got several errors saying I should restart my computer and uninstall OneDrive if the issue persisted (Error Code: 0x8004def4), which I did. Reinstalling OneDrive did take care of that error message, but my system was still running slow. I then noticed that when I tried to update my system, it would download fully at 100%, but not install anything. My computer ended up crashing. I restarted my computer, and I still had the same issues, which is when I reached out to Windows Support. I had three agents help me but my computer crashed twice in the midst of the first two agents assistance in fixing the problem and also I uninstalled Norton 360b as it was the cause of crashes just over a week ago. As indicated above, the problems still persists.
16 Replies
- Go to Microsoft Flight Hub and download the Newest Version of Windows for your System and do a manual update to the newest version. https://learn.microsoft.com/en-us/windows-insider/flight-hub/
- Thank you! Wish the new update, I have been able to successfully update my Windows 11 pro.
unfortunately - this update does not install properly for the Dev channel, and Canary, on many computers!
No wonder. I upgraded to the dev channel last year for the Copilot preview. Do I need to downgrade to make it work? I have paused the updates for now. Deleted
- With this update Microsoft is testing updates that won't require system reboot. They are targeted to the Dev channel so most likely you won't see it in other channels. I don't think this patch is actually patching anything rather testing the patching method. So I guess we need to wait for MS to fix that.
Monzia I am dealing with the same exact issue. Typically, when an update gets stuck, I am giving it some time to see if anything changes. That is not the case for this specific update, so to stop it, I am opening "Services", scrolling until I get to the "Windows Update" one, and disabling it after stopping it. To be more precise with the steps:
- Win + R, to open up the "Run" utility
- Inside that, type "services.msc", and hit Enter
- In the window that is going to open, scroll down till you find "Windows Update"
- Right click on it, and select "Properties"
- On the popup, click on the "Stop" button, and wait until the service stops
- When the loading is done, set the "Startup Type" to "Disabled", and click "Apply"
You can re-enable the "Windows Update" service by setting the "Startup Type" to "Automatic" or "Manual", when a new Windows Update gets released, in case that fixes things.
Same updates stops at 100% and not installing as well. My surface laptop keeps on crashing more than 10 times a day, slow and hot. Do you think the engineers will try to fix the bugs through new updates?
Same here. I've also tried a procedure to clean up the windows update but it starts the dowload again and gets stuck at the same place.
This morning after longer time the update failed with the following message: "We can't finish the update. Try restarting your device and we'll try again. Error code: (0x8007000e)"
- I also have the same issue and i'm getting it after a clean rebuild of my laptop 😞
James Glover Hi.
Could you explain how you did a clean install of Windows, if your personal settings and files were also deleted?
What build do you have installed now?
