Forum Discussion
Monzia
Feb 25, 2024Copper Contributor
Windows update insider
Cumulative Update for Windows 11 Insider Preview (10.0.26058.1400) (KB5036080) stuck at 100% then error We could not complete the install because an update service was shutting down My comput...
Cryabyssus
Feb 29, 2024Copper Contributor
Monzia I am dealing with the same exact issue. Typically, when an update gets stuck, I am giving it some time to see if anything changes. That is not the case for this specific update, so to stop it, I am opening "Services", scrolling until I get to the "Windows Update" one, and disabling it after stopping it. To be more precise with the steps:
- Win + R, to open up the "Run" utility
- Inside that, type "services.msc", and hit Enter
- In the window that is going to open, scroll down till you find "Windows Update"
- Right click on it, and select "Properties"
- On the popup, click on the "Stop" button, and wait until the service stops
- When the loading is done, set the "Startup Type" to "Disabled", and click "Apply"
You can re-enable the "Windows Update" service by setting the "Startup Type" to "Automatic" or "Manual", when a new Windows Update gets released, in case that fixes things.