Forum Discussion
Windows Insider update fails
Hi,
during the last few weeks I have had the same windows Insider update downloaded and my laptop tried to install and failed that same update every time.
The download succeeds, and the update is being installed, while my laptop is running and I am working.
Then when rebooting, the update tries and updates, but never gets to 30%. In fact, I have the impression it never gets to the point that it shows a Windows update screen with a percentage. What I get to see, is, with the BIOS background and the progression bar spinning, the spinning is hanging at a certain point in time. I have to hard reboot at that time, when the update tries again and fails again (I suppose the same failure, the screen shows the same). At that time I hard reboot once more, and the update then tries to recover, at which it seems to succeed. (I get a windows login and can get to work again).
This same update happened I think 5 to 10 times the last few weeks. Don't remember the exact name, but today it says Windows 11 Insider Preview 10.0.22621.160 (ni_release), which is a next revision of the update, I think. I will try to install this update now, but I think it will fail again...
I don't know where to find logs for the past updates, so I don't know what else to give you for information. Waiting for your answer, I will try this new update. When you could tell me what info to send, so you can find more information, I can look for that.
- Firstly, since you are in the Windows Insider build make sure use Feedback Hub app and report this issue.
In case you are using Dev channel, try switch to Beta channel and install the latest update and if it works, then switch back to Dev channel.- I reported this issue via Feedback hub ~3 weeks ago: https://aka.ms/AAh9g8n still persisting
- Thank you for sharing the link, please who are facing the same issue upvote the post.
Have you tried the Clean Boot?
What was the result?
- OK, update failed again.
I watched the progress now: Windows update installs while I am working and requests a reboot. I reboot, and Windows finishes its initial installation.
Then it reboots, and comes back up to 12%. Then reboots again and never comes back up. The progress indicator hangs and needs a hard reboot. Then the update tries to recover updating. It hangs again and needs another hard reboot. Then Windows tries to recover, and I am typing this in Windows again...
Entered the same in Feedback hub, but it does not support so many characters, so the last two paragraphs could not be entered, and I could only fill half the story. What's the use then ? Then it proposes to record something. But the problem occurs after rebooting, so it can never record that, I suppose. So I opted for no recording. Feedback entered. I wonder if I get a useful answer on that feedback or any answer for that matter, ever...
So I am on beta channel, not on dev channel.
What information can I provide for you in order to solve this ever reoccurring update problem ?- Microsoft might not share your response for every feedback, but they will read your feedbacks.
Try open start and search for cmd or command prompt and right click and run it as administrator and then type the following command:
sfc /scannow
Press enter and let it runs.
Reza_Ameri Thank you for your swift reply.
This support page was given to me by a microsoft professional. I executed what I was told.
As I will use the Feedback hub next time, as per your request.
I am on beta channel currently.
The update I talked about has not finished installation yet (before first reboot) (94% in Windows update page now)
- As a feedback on Feedback Hub: I filled some feedback in it, I think a few years ago - the feedback hub does not say, and *never* got any reply. I guess that's why I do not really run to that app... I'm sorry to say I'm still unsure that will bring me something except more lost time...
