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CAProjects's avatar
CAProjects
Copper Contributor
Aug 02, 2021

Windows Hello Face 10.0.22000.41 (Windows 11) broken

Windows Hello Face v10.0.22000.41 dated 01/06/2021 has some serious issues. It software locks my webcam's IR camera and Windows Hello Face fails and will not even work and cannot recalibrate as it completely crashes the settings app with no error dialogue.

 

This IS NOT a driver issue, this is a Windows Hello problem. I know this is the case as no driver update has been installed AND after doing a system restore to right before this update, everything work perfectly.

 

I have this issue on on a 2019 Razer Blade 15 Advance, there is also no update available for the webcamera

  • RGijsbersRademakers's avatar
    RGijsbersRademakers
    Iron Contributor
    Aug 02, 2021
    This seems to be fixed in v10.0.22000.100. I've had a similar problem and Windows Hello started working after I upgraded to the latest version.

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