windows 10 pro insider build 17025.rs_prerelease.171020-1626 does not see my DVD drive

New Contributor

Rebooted, shut down, reseated cables. BIOS sees it. Device manager does not see it.  

 

Installed this build with the DVD drive, then nothing.

 

Suggestions?

 

Thanks.

2 Replies

My husband solved this one for me with some intelligent web searching. There are several fixes suggested in Windowsreport by Milan Stanojevic.

 

He used a really incredible, cool fix:

 

http://windowsreport.com/dvd-drive-windows-10/

 

It seems really drastic--like the kind of thing I would only try if I were really, really angry. But it worked like a dream. Problem solved.

Why don't you start again and this time use a bootable USB.