Jul 28 2018 06:25 AM
Ran Windows Update this morning and saw the result attached (scrncap.png), restarted numerous times, but the build doesn't change/update. Ran Troubleshoot:Windows Update, no problems detected. Anyone else having this issue? Any suggestions?
Jul 29 2018 09:10 PM
Yes, I have the same problem. The new version does not install after restart, but keeps asking for a restart.
Jul 30 2018 01:34 AM
So then I'm not the only one with this. 😞
Jul 30 2018 05:32 AM
SolutionSame problem here, but solved it deleting all files in C:\Windows\SoftwareDistribution\Download and running this script https://gallery.technet.microsoft.com/scriptcenter/Reset-Windows-Update-Agent-d824badc
Jul 30 2018 08:09 AM
Jul 30 2018 08:47 AM
What option have you chosen out of the 15?
For me it didn't work out. 😞
Jul 30 2018 08:52 AM
Jul 30 2018 12:32 PM
Yes it worked! Thx for the help. I guess at first try the command prom was not given admin right.
Jul 30 2018 01:08 PM
Thank you, Dionisio, that worked for me, very much appreciate it. Finally, the download started and the installation is working through as I type this. For the record, I checked to see if just clearing the download folders would do it, but that alone did not work, had to run the utility. On my way, now. Thanks again.
Aug 04 2018 10:52 PM
I have the same problem, too.
1. Already download the tool to reset Windows Update
2. It really WORKS and windows is updating as usual
3. After update, my Windows is telling me to restart
4. At the first time, windows is updating as usual. YES, it updating
5. BUT, after login to windows, it tells me restart AGAIN
6. And, windows NOT updating (install) as it required
Anyone having this issue, too?
Aug 05 2018 06:05 AM
Aug 05 2018 08:30 AM
Have you succeeded with the update? I mean, windows really completed with the update, after resetting windows (option 2) two times?
Aug 06 2018 10:48 AM
Aug 14 2018 04:30 AM - edited Aug 14 2018 05:00 AM
I have the same problem with Windows 10 Insider Preview 10.0.17713.1002
Keeps saying it needs to restart "Restart Required".
After a restart, says the same thing "Restart Required"
I used option 2 of tool found at wureset.com and then restarted. That removed the pending update that kept wanting to restart. I am now going to disable the Windows Update service for a couple of months with the hope that an eventual fix will be released by the time I re-enable it.
Aug 14 2018 05:13 AM
@Mike Meinz wrote:I have the same problem with Windows 10 Insider Preview 10.0.17713.1002
Keeps saying it needs to restart "Restart Required".After a restart, says the same thing "Restart Required"
I used option 2 of tool found at wureset.com and then restarted. That removed the pending update that kept wanting to restart. I am now going to disable the Windows Update service for a couple of months with the hope that an eventual fix will be released by the time I re-enable it.
1. Download Windows Update Reset Tools
2. Choose option 2 (two)
3. Restart your Windows
4. Change/set your Windows Insider Preview to FAST (see attached file)
5. Re-run Windows Update
6. You will get Windows 10 Insider Preview 17733.1000 (rs5_release) or Windows 10 Insider Preview 17735 (latest build)
7. After download and install update, your Windows should never asking to restart...
Aug 14 2018 05:28 AM
I noted the "Best Response" in my post that the fix that worked (immediately on first attempt) is the procedure set out by Dioniso Pires here: https://techcommunity.microsoft.com/t5/Windows-Insider-Program/Windows-10-Insider-Preview-17723-1000... (thank you again, Dionisio). Several subsequent posts state that they have used the reset tool without success, but do not state that they first deleted ALL files in C:\Windows\SoftwareDistribution\Download. The the deletion first ,then run the reset tool, then reboot, if in fact you left that step out. That worked for me. I have since been through three additional build installs without any issue or incident.
Aug 14 2018 05:42 AM - edited Aug 14 2018 05:45 AM
Thanks for your reply. I want to clarify that I did not delete files from C:\Windows\SoftwareDistribution\Download myself before running the Option 2 of Reset Windows Update Agent command script. The Option 2 of Reset Windows Update Agent command script. did remove the downloaded files from C:\Windows\SoftwareDistribution\Download.
Aug 14 2018 06:06 AM
Hm, I don't see that delete command in :components section of the script for Option 2 (or in any other section, in fact). At any rate, I had success when I manually deleted all files in the specified directory before running the script. As I say, it seems to have "taken," too, preventing subsequent hang-ups.
Aug 15 2018 07:35 AM
I have tried this solution unfortunately without success, I am running a Samsung Galaxy TAB pro S
with build 17692_RS5 and it askes me daily to restart, I have manually removed the temp files, manually rebooted and through the script. the most frustrating is that I can't seem to upgrade from this version since it requires a reboot to finalize this install... any suggestions other than a full reinstallation 🙂
Aug 28 2018 04:34 PM
I have had this same problem for the last several days. It never downloads. Get the blue RESTARTINGreen, after a minute of so a black screen comes up with text but only for an instant so I cannot read what it says. Then goes back to the normal login screen.
Jul 30 2018 05:32 AM
SolutionSame problem here, but solved it deleting all files in C:\Windows\SoftwareDistribution\Download and running this script https://gallery.technet.microsoft.com/scriptcenter/Reset-Windows-Update-Agent-d824badc