Upgrade issues

%3CLINGO-SUB%20id%3D%22lingo-sub-1841248%22%20slang%3D%22en-US%22%3EUpgrade%20issues%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1841248%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20-%20I%20try%20to%20upgrade%20to%20Windows%2010%20Insider%20Preview%2010.0.20236.1005%20(rs_prerelease)%2C%20but%20the%20upgrade%20get%20stucked%20at%2028%25.%20I%20have%20done%20the%20%22normal%22%20way%20do%20clear%20the%20problem%20by%20stopping%20Wuauserv%2C%20BITS%2C%20msiserv%20and%20CryptSvc%20-%20clearing%20SoftwareDistribution%20folder%20(Approx%2010.4GB)%20and%20then%20starting%20the%20services%20again.%20But%20with%20the%20only%20result%20that%20a%20new%20download%20is%20ready%20for%20installation%20(i.g.%20the%20same%20version)%20and%20a%20new%20boot%20gives%20the%20same%2028%25%20stop.%20My%20%25Windows.~BT%20folder%20is%20not%20empty%20(ca%201GB)%2C%20but%20I%20am%20a%20little%20bit%20unsure%20to%20delete%20this%20if%20I%20am%20%22in%20the%20middle%22%20of%20an%20upgrade%20and%20by%20deleting%20forces%20me%20to%20go%20through%20a%20system%20restore...or%20a%20complete%20new%20windows%20version%20install.%20cleanmgr%20%2FD%20C%20%2Fsageset%3A65535%20%26amp%3B%20cleanmgr%20%2FD%20C%20%2Fsagerun%3A65535%20doesn't%20clean%20the%20folder%20btw.%20Am%20I%20missing%20some%20log%20files%20to%20delete%20or%20any%20other%20comments%2Fsolutions%3F%20All%20the%20best%2C%20Stig%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1842402%22%20slang%3D%22en-US%22%3ERe%3A%20Upgrade%20issues%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1842402%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F852954%22%20target%3D%22_blank%22%3E%40Chicago0512%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAre%20you%20able%20to%20revert%20back%20to%20previous%20Windows%2010%20build%3F%3C%2FP%3E%3CP%3ETry%20open%20start%20and%20search%20for%20feedback%20and%20open%26nbsp%3B%3CSTRONG%3EFeedback%20Hub%26nbsp%3B%3C%2FSTRONG%3Eapp%20and%20report%20this%20issue.%3C%2FP%3E%3CP%3ENormally%20such%20a%20behavior%20are%20due%20to%20some%20driver%20issues%20and%20when%20you%20submit%20feedback%2C%20Windows%20team%20could%20investigate%20and%20resolve%20the%20issue.%3C%2FP%3E%3C%2FLINGO-BODY%3E
Occasional Visitor

Hi - I try to upgrade to Windows 10 Insider Preview 10.0.20236.1005 (rs_prerelease), but the upgrade get stucked at 28%. I have done the "normal" way do clear the problem by stopping Wuauserv, BITS, msiserv and CryptSvc - clearing SoftwareDistribution folder (Approx 10.4GB) and then starting the services again. But with the only result that a new download is ready for installation (i.g. the same version) and a new boot gives the same 28% stop. My %Windows.~BT folder is not empty (ca 1GB), but I am a little bit unsure to delete this if I am "in the middle" of an upgrade and by deleting forces me to go through a system restore...or a complete new windows version install. cleanmgr /D C /sageset:65535 & cleanmgr /D C /sagerun:65535 doesn't clean the folder btw. Am I missing some log files to delete or any other comments/solutions? All the best, Stig

1 Reply

@Chicago0512 

Are you able to revert back to previous Windows 10 build?

Try open start and search for feedback and open Feedback Hub app and report this issue.

Normally such a behavior are due to some driver issues and when you submit feedback, Windows team could investigate and resolve the issue.