Forum Discussion
Upgrade issues
Hi - I try to upgrade to Windows 10 Insider Preview 10.0.20236.1005 (rs_prerelease), but the upgrade get stucked at 28%. I have done the "normal" way do clear the problem by stopping Wuauserv, BITS, msiserv and CryptSvc - clearing SoftwareDistribution folder (Approx 10.4GB) and then starting the services again. But with the only result that a new download is ready for installation (i.g. the same version) and a new boot gives the same 28% stop. My %Windows.~BT folder is not empty (ca 1GB), but I am a little bit unsure to delete this if I am "in the middle" of an upgrade and by deleting forces me to go through a system restore...or a complete new windows version install. cleanmgr /D C /sageset:65535 & cleanmgr /D C /sagerun:65535 doesn't clean the folder btw. Am I missing some log files to delete or any other comments/solutions? All the best, Stig
- Reza_Ameri-ArchivedBronze Contributor
Are you able to revert back to previous Windows 10 build?
Try open start and search for feedback and open Feedback Hub app and report this issue.
Normally such a behavior are due to some driver issues and when you submit feedback, Windows team could investigate and resolve the issue.