Unknown USB Device {device descriptor request failed}

Copper Contributor

hi,

Ive been all over this wonderful net last 2 days and have had zero luck.  ive done everything from power settings usb suspend to removing drivers and scan new hardware and abt 3 other things as well, ending with disconnect everything shut off and disconnct battery let sit for 5 mins and put it back together. lol im on a idea pad, batt all internal so that was fun,, Really Im outta options and hope, im exhausted,, plz if you know of something different let me know,, tyia

I will say this tho, I dont have another working computer so Im unable to check the device itself, altho 3 days ago it worked just fine, so ....

the usb device is a LG Super/DVD/Writer/Burner  GE24NU40  via usb to a Lenovo Ideapad with Windows 11.




urner GE24NU40

2 Replies

@pauldaymentions, see if this video fix helps you:


Let us know if this helps!

ty so much for your quick reply. i tried my best to follow you, im not all that computer savvy, but im mashing keys and trying.. I do have a question tho if i may, Im working off an idea pad computer, the battery is internal, requires me to dismantle the laptop to get to it. but back to my question, at the end you mentioned unplugging device and so i took that to mean kill all the power sources, let it rest a few minutes and then reinsert batt put laptop together and then plug it back in... thats exactly what i did., Is this correct thinking??? or did i do something wrong? i ask this cuz the procedure didnt take to the machine. i plugged her back up then plugged in usb device {the burner} and I recieved that dreaded msg all over again. then went to device mngr and sure enough all that work we did, was gone. And back to orig error msg. so by me unplugging batt taking laptop apart, did that do something to negate our work? {it's only popping the back off laptop to access plug for batt}.. so maybe i didn't do something right while I was remapping it?? I came out the same place you did and had the exact same address you did, that's what I`ll call it an address or map to the drive. then I hit enter key, then closed each window individually that I had open, then I shut down the laptop, then unplugged everything, flipped it, and took the back off and unplugged the batt. left it alone for abt 3 or 4 mins and put it back together etc etc.. is there something I` thatm doing wrong? leave the batt alone or?? I appreciate the help and I`ve tried everything else, I`m almost certain if I can get this to take, that It`ll work fine, at least that`s what`s dancing around in my head, along with the bewilderment of attempting that procedure again. lol

Btw, thank you for that video, it does help us non computer people get by and even fix things. We need all the help and visuals we can get, at least I do.