Forum Discussion
Unable to update Windows 10 Insider Preview 17063.1000 (rs_prerelease)
- Dec 24, 2017
Hi,
This code refers to a possible driver issue, please refer to c:\windows\panther\setuperr.log & setupact.log to find out which driver is blocking your upgrade, if possible remove / update the driver / software for the upgrade
(if you get an access denied error on the logfile, just copy the files somewhere before opening them)
Hope this helps
Erik
I'm having the same issue updating to Windows 10 Insider Preview 17063.1000 (rs_prerelease). However, I currently have Windows 10 Insider preview 17046 installed. My system has attempted and failed to install Build 17063 3 times since it's release. I also get the failed install error: 0xc1900101
I haven't had this issue with previous insider preview builds. Anyone have success with getting past this issue?
Skip
- Ken HoningsDec 27, 2017Copper Contributor
I have an Asrock system board, running Build 17046.rs_prerelease 171118-1403 trying to upgrade to windows 10 insider preview 17063.1000. System sticks at ASROCK logo, will not load hardware. After two attempts, it reboots and reverts back to 17046. This has happened 8 times so far. I have over 350 gigs disk space open, no extra hardware/usb's connected, using Norton Security only (no other firewalls, etc). This has never happened on any other release.