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Alok Kumar's avatar
Alok Kumar
Copper Contributor
Dec 23, 2017

Unable to update Windows 10 Insider Preview 17063.1000 (rs_prerelease)

Hello, Currently, I'm using Windows 10 Insider Preview Build 17025.rs_prerelease.171020-1626 As windows launched update with a new version 17063.1000, I'm unable to update. Each time system res...
  • Erik_Moreau's avatar
    Erik_Moreau
    Dec 24, 2017

    Hi,

     

    This code refers to a possible driver issue, please refer to c:\windows\panther\setuperr.log & setupact.log  to find out which driver is blocking your upgrade, if possible remove / update the driver / software for the upgrade

     

    (if you get an access denied error on the logfile, just copy the files somewhere before opening them)

     

    Hope this helps

     

    Erik

     

     

Paul Rademaker's avatar
Paul Rademaker
Copper Contributor
Dec 24, 2017

I have the same problem. Only errorcode 0xd0000001. Tried the  problem solver from Windows, but it didn't help. (After saying it solved the errors)

Tried 8 times to update to 17063, but no positive results.

 

 

  • Alok Kumar's avatar
    Alok Kumar
    Copper Contributor
    Dec 24, 2017

    Hi Paul,

    Can you  refer to c:\windows\panther\setuperr.log & setupact.log and tell us what is causing to stop the updates.

    If is also possible that windows has created another folder inside panther. You have to look for setupree.log and setupact.log files.

    Alternatively, You an upload the both files here. 

     

    -Alok

     

    • Paul Rademaker's avatar
      Paul Rademaker
      Copper Contributor
      Dec 24, 2017

      Hi Alok,

       

      Enclosed the files. (zip)

       

      Have also the same problem on my Asus Chi300 transformer book.

       

      Would be nice if you find a solution.

       

      thanks, Paul

      • Alok Kumar's avatar
        Alok Kumar
        Copper Contributor
        Dec 24, 2017

        Hi Paul,

         

        Although files was not much helpful to me. But I have noticed one thing.

        Your system TIME and DATE is incorrect. The error code you stated 0xD0000001 is associated with STORE error. Can you try updating after changing the date and time?

        Check the System Date and Time on your computer. If they are showing incorrect values, then follow the steps below and correct the time and date according to your time zone.

         

        • Press Windows key + R key on your keyboard

        • Type “Control" and click on "Date and Time".

        • Click Change date and time button (To change the time zone click on time zone tab).

        • Click Apply and OK to save the date and time.

        Also have you gone through the solution given in following link?

        https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_store/error-code-0xd0000001-in-microsoft-store/05f96cb4-2d48-45ce-8c9d-980047ee658b 

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