Troubleshooting: My Brand New Computer Won't Start Up

Copper Contributor

I recently acquired a new computer without an operating system. Although I have two functional drives that successfully boot on my current Windows 10 and Windows 11 system, when I installed each drive separately in the new computer, they both failed to boot properly. The Windows loading screen appears, but then the process stalls. 

 

I attempted creating a bootable USB using Windows, and also tried using an ISO file, but neither method worked. The BIOS recognizes all the drives and the USB drive. 

 

Before attempting another boot, I also installed a graphics card. Would removing the graphics card make a difference in booting up successfully? Any assistance on this matter would be greatly appreciated. Thank you.

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