Forum Discussion
Trouble with shutting
Hello...
Will try to see tomorrow what's happening.
I have downloaded the version 25, but due the troubleshoot described, isn't installed properly.
I will give feedback.
Hello.
After running the clean boot, the troubleshoot continues, has made a little progress, it attempts to close, I believe arrives to some part of the code and then gets freezed or enter in a loop.
So extrange... unfortunately doesn't allow to install the new launch....preview
Attached are 2 picts showing the screen state...
Good day
After investigating a little more, at the channel without success, I arrived to a solution provided by Microsoft in one page.
What to do? Well try to run a clean image, without loosing any datum, it will take a while, using the prompt command in an administrator mode, it takes datums from the site and cleans everything. After that I have installed the updtate Windows 11 Insider Preview 25352.1 (zn_release) with success.!!!
Thanks for your help and dedication!!!.
- Glad you report the problem.
Open start and run Command prompt as administrator and type the following command:
sfc /scannow
Press enter and let it runs.Good day!! and good news!!
All system scanned no signs of corrupted files.
SSD checked and fortunately no bad sectors.
For any other member in case of this type of incident, I personally recommend, to run a clean image of the O/S. So in that case Windows, cleans (in my opinion), corrupted or damaged files, not presented at the scan (such as the one performed by the technicians of support of Microsoft, remotely).
Regards
- Clean install should be the last option and it is always better to fix and troubleshoot the problem.
However, thank you for sharing.
