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Forum Discussion

Alex_Campioni

Copper Contributor

Dec 10, 2021

System process - CPU usage over 20%

I have a Surface 6 with CPU: Intel(R) Core(TM) i7-8650U CPU @ 1.90GHz 2.11 GHz, RAM 16 Gb.

Windows 11 build 22000.348

The system process uses always more than 20% of CPU.

I verified malware with Malwarebytes and with windows tools but any malware was found.
I verified other elements like drivers but I didn't found the origin of the problem.

I hope that someone can help me

Alessandro

1 Reply

Reza_Ameri
Silver Contributor
Dec 10, 2021
Since when this problem started?
Have you tried updating your Windows?
Are you using Malwarebytes or Microsoft Defender?
Try perform a Clean Boot and see if the problem persist?
Take a look at:
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

Resources

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I have a Surface 6 with CPU: Intel(R) Core(TM) i7-8650U CPU @ 1.90GHz 2.11 GHz, RAM 16 Gb.

Windows 11 build 22000.348

The system process uses always more than 20% of CPU.

I verified malware with Malwarebytes and with windows tools but any malware was found.
I verified other elements like drivers but I didn't found the origin of the problem.

I hope that someone can help me

Alessandro

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I have a Surface 6 with CPU: Intel(R) Core(TM) i7-8650U CPU @ 1.90GHz 2.11 GHz, RAM 16 Gb.

Windows 11 build 22000.348

The system process uses always more than 20% of CPU.

I verified malware with Malwarebytes and with windows tools but any malware was found.
I verified other elements like drivers but I didn't found the origin of the problem.

I hope that someone can help me

Alessandro

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