"Windows Insider Build ran into a problem", but im not enrolled!

Copper Contributor

Hi, I've recently started getting this message occasionally on shutting down the computer. Not sure why. I'm not enrolled on an Insider programme. I did install one of these Previews offered in Windows Updates about 6 months ago - could this be the cause? If so, how do I get rid of this? I checked and I'm NOT enrolled on the Insider programme.

17 Replies
Try open the Windows Update and see is there are any pending updates there?
Try run Windows Update troubleshooter and see if find anything?
Have a look at:
https://support.microsoft.com/en-us/windows/windows-update-troubleshooter-19bc41ca-ad72-ae67-af3c-89...

@Reza_Ameri . Thanks for the reply. I had no updates to download, Ran trouble-shooter and it detected problems and sorted them:

IsPostback_RC_PendingUpdates
IsPostback: False

InformationalWaaSMedicService
Issue found by:BinaryHealthPlugin;DynamicProtectionPlugin

InformationalIsPostback_RC_PendingUpdates
IsPostback: True

InformationalService Status
Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException

InformationalService Status
Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException

Collection information
Computer Name: NEWMESH
Windows Version: 10.0
Architecture: x64
Time: 26 December 2023 06:47:50

Publisher details Expand
expand

Background Intelligent Transfer Service
Find and fix problems that may prevent background downloads from working
Package Version: 3.5
Publisher: Microsoft Windows
Windows Network Diagnostics
Detects problems with network connectivity.
Package Version: 4.0
Publisher: Microsoft Windows
Windows Update
Resolve problems that prevent you from updating Windows.
Package Version: 9.3
Publisher: Microsoft Windows
Windows Update
Resolve problems that prevent you from updating Windows.
Package Version: 9.2
Publisher: Microsoft Corporation

 

Ran Updater again - no new updates.

 

 

What I don't understand is how I get this green screen for Windows Insider programme when I'm not enrolled on it. Does this Preview Update enroll you without your permission? If so, the Insider Programme says my email address is not enrolled

@TomBarkas 

The decisive thing is what kind of build you have now, without this information it is impossible to answer.

@A1 Hi. Its 22H2, build 22261.2861

@A1. I'm not sure what you mean by "it's not bad, it's your problem"

I've not upgraded to Win 11 - it came preinstalled on the computer.
Also, I'm NOT enrolled on an Insider programme

@TomBarkas 

To install the PR insider channel - no need to register, build no. is Windows11

Explain it?

Does your PC not meet the requirements for Windows11?

"

Collection information
Computer Name: NEWMESH
Windows Version: 10.0
Architecture: x64
Time: 26 December 2023 06:47:50

Publisher details Expand
expand

Background Intelligent Transfer Service
Find and fix problems that may prevent background downloads from working"

This is the excerpt you shared - the seller has upgraded to the Insider version - this is how it happens sometimes.

This is the stable version = download the installation assistant - this is the easiest way:

Download Windows 11 (microsoft.com)

I'm running Win 11 Pro and always have been and had no problems for 10 months  till now

 

Edition Windows 11 Pro
Version 22H2
Installed on ‎27/‎01/‎2023
OS build 22621.2861
Experience Windows Feature Experience Pack 1000.22681.1000.0

 

There's clearly something wrong with the Troubleshooter - it claims to have sorted a problem, then finds the same "problem" every time I run it

@TomBarkas  

So downloading the update assistant from the official site is a good idea = it will prepare the components for the installation of 23H2 Windows11 and you should be fine. 

But before that, restart your computer.

 

 

@A1 OK - I give up - where do I find the Update Assistant? Hav e been searching for 15 min

@TomBarkas 

In the link above download windows - this is the first installation method , it will only update so it's safe, but before that pause the updates for 7 days and in a few minutes resume downloading the update, I wonder if it will update properly?

A1_0-1703606339605.png

 

@A1- what link?
Are you suggesting installing Windows?

 

Ah! I see the link om my tablet - didn't see it on the PC! Is it safe to install over my current installation?

What order did you want me to do things? You mention download, pause updates, then resume downloading the update - not sure what you want me to do in what order

@TomBarkas 

At the very end, download the installation assistant if nothing works for you before.

Installation Assistant (in this case, it's just an update without changing the settings, etc.) of course there may also be a bug, but then it will go back to the current version windows)

 

@A1  Doesnt work - first Bitdefender decided one of the files was a virus, so I turned off all parts of Bitdefender, but it still freaks out

 

@TomBarkas 

Don't worry, you'll be fine, download updates from the Microsoft Store, leave your computer powered overnight.

Take your time, this mistake is nothing serious :)

how to fix my update error 0x80070002 on windows 11 - Microsoft Community

@A1  Restarted the two service, ran bat file, tried to install several times and freaks out at about 73% each time with the same error.

I actually think I'm up to date for the UK

@TomBarkas 

Uninstall unnecessary apps, disconnect external drives, speakers, wireless mouse, etc.