Forum Discussion
Killer wireless driver error (Code 10 and Code 43)
After the last update for Windows 11 insider (Home). The driver for the wireless card stopped working. There is already a guide on the issue on Intel's boards, but it is not working either. So i think the issue is with the Windows.
The card: Killer(R) Wireless-AC 1550i Wireless Network Adapter (9560NGW) 160MHz
What didn't work:
- Restoring the system
- Reinstalling the drivers (normal reinstall and fresh reinstall)
- Rolling back to earlier drivers and deleting drivers from DriverStore in System32
- Following Intel's "guide" (Link)
Appreciate the help, thanks in advance.
- The issue was a driver issue. It was resolved for me after Intel issued a fix. Please try to update to the newest driver.
- TechGuy246Copper Contributor
OussD I have found this fix on Reddit and it fixed my problem. hope this works as well on you guys.
Credits to whoever that guy was. I can't find it anymore.
Edit: Step by step: First you’ll want to open up device manager, then select Network adapters. Then double click on your 1535, you might see two adapters labeled as 1535s, so when you double click make sure to read the device status text that’s show at the bottom of the double click pop up. Once you’ve located the component with the error you’ll need to click on the driver tab on the top section of the double click pop up, then click update driver, select browse my computer, then select let me pick from the list of available drivers, I chose the Microsoft drivers but either will fix the issue. Hope this helps!
- SteveEPCopper Contributor
TechGuy246 THANKS!!!!!
- Ducanhle01Copper ContributorDear bro.
I have done with your instruction, but it's still not working.
I have tried all the fixes shown above but nothing's gonna happen.
It still cannot start (code 10) - EugeneVeermerCopper Contributor
Your step by step works well for me ! Thanks !
- CeaselessComaCopper ContributorIs there an update to this?? I have the same issue right now!
- OussDCopper Contributor
CeaselessComa non yet, sorry
- yclianCopper Contributor
I managed to bring my Killer wireless network adapter back - after wasted a whole morning. Windows updated overnight and I lost the card after that. This was the error I saw in Event Viewer:
Killer Wireless-n/a/ac 1535 Wireless Network Adapter : The version number is incorrect for this driver.
I'm using an Alienware 13R3, updating to the latest Killer drivers didn't solve my problem. Removing it entirely (incl. the drivers) and restarting the machine magically solved it.- ballon999Copper Contributoryes!, latest update of windows 10 with an Alienware 13 R3, uninstalling the driver and removing it completely then rebooting the machine did the trick! thanks!!
- Gregon2793Copper Contributor
ballon999 This is not working on my Surface Pro 7. I've tried uninstalling and removing the driver completely several times and each time on the restart it automatically comes back (even when I'm not connected to the internet). I had Windows 11 and reverted back to Windows 10 and still not right.
- dahski_oneCopper Contributor
yclian I'm using an Alienware 13R3, updating to the latest Killer drivers didn't solve my problem. Removing it entirely (incl. the drivers) and restarting the machine magically solved it.
MY MAN!!!! 100% WORKED... I messed around with this dang thing for the last 3 hours and this works.
"search ->device manager-> network adapters -> killer wireless adapter *right click* -> uninstall AND delete local driver files check box when prompted -> restart computer -> it works"
bazinga!
- ChimestiaCopper ContributorThis step by step worked! We'll see how long before it breaks again but for now the frustration is gone! 🙂
- henrybojCopper ContributorHow did you remove the drivers? I know you can go into Device Manager ->Network Adapters -> Killer Network Adapter then right click then uninstall but is there anything else you did?
I have a ACER Predator PH 315 with the 1550i killer chip and I've uninstalled the driver before, but like some others on this thread, it only worked temporarily, and the wifi went out randomly less than a day later.
- uthaelithCopper ContributorOn my MSI GS65 I deleted all Killer network drivers and then entered BIOS with Del on startup, changed settings to default and saved with reset. It helped.
All other actions didn’t.- ThetHninnWaiCopper ContributorMy problem is okay with your solution. All the others above didn't work. Thanks!!
- OussDCopper ContributorThe issue was a driver issue. It was resolved for me after Intel issued a fix. Please try to update to the newest driver.
- Fabian_nlCopper ContributorWhere to get this newest driver?
- Hendrik_BothaCopper Contributor
OussD I have the same problem on my Dell. WiFi is disabled after reboot. When I try to switch it on the slider jump back to the Off position. Let me know if you find a solution.
- Score1000Copper ContributorDid you find any fix? I'm dealing with this issue since October 😐
- O513-EpsilonCopper ContributorI have been having a code 43 issue as well. I have done almost everything I could possible. To be fair I have tried updating my BIOS but could not figure it out for the life of me, but that seems to be about the only step left to try.
I would like to note that I have ((Intel(R) Wi-Fi 6 AX201 160MHz)) under my Network Adapter.
I am using an MSI GF65 Thin 10SDR, I have a 1660 TI and i710750H. I dont know if those have anything to do with the issue but thought it would be good to know.
I would like to start with this. Whenever my internet goes out, I head to my WiFi settings and troubleshoot, it finds a fix, I apply the fix, theres chance that the internet may come back. I believe it resets my network driver and that somehow works. A completely random amount of time later code 43 pops up again, could be 3 seconds, could be 30 minutes.
After that I try to uninstall the driver, afterwards I would shutdown my computer, it may work and it may not work, but same as last time its only temporary before it inevitably goes out again. If I restart my computer and it doesn't connect to the internet, it gives me a code 10 because it cant even startup.
Ill save some reading time, Reinstalling the drivers doesnt work, rolling back doesnt work, I updating after rolling back and it still didnt work. After doing other things youtubers told me to do that may or may not have anything really to do with the problem, it still doesnt work. Im thinking BIOS may be the reason but I dont know. This is a very frustrating situation for me and I have no idea why its acting like this.- RocketMachineCopper Contributor
O513-Epsilon Thanks.
Everyone, try removing the driver then shutting down the OS, not reset/reboot. I've been fighting this for 2 days straight and even after a complete OS reinstall/downgrade from 11 to 10 the problem is still there. Immediately after the reinstall the wifi adapter worked, but after a few reboots it went back to the same issues/events in the system log. Then I tried removing the driver and shutting down completely before powering back on and the wifi is now working. For how long who knows, but give this a shot if you are struggling.
- O513-EpsilonCopper Contributor
hey people, I think I fixed my issue because I haven’t had this wifi issue for a couple days now. I finally managed to replace my BIOS to the newest version and once I did I had to restart my computer after it restarted itself from the BIOS update. So two restarted, but I have been getting good wifi connection.
good luck y’all
- O513-EpsilonCopper ContributorAny help on this would be greatly appreciated.
- Illiter8scholarCopper Contributor
I had a similar issue when I got my first wifi 6 networking card. My solution was to turn off automatic band selection in the wifi router settings. Apparently the network card couldn't handle when the band changed (something that the router did seemingly randomly), and so the network card errored out and stopped working until it was reset. However, after I turned off automatic band selection there hasn't been another issue, with that machine.
Hope it helps!
- Ducanhle01Copper Contributor
Finally I got it fixed.
after many many times I’ve tried to fix it, finally the problem’s solved.
I replaced killer wifi adapter with another one and everything is done.
No more wifi problem 😅😅😅