Forum Discussion
HotCakeX
Oct 09, 2019MVP
[FIXED] Can't Restart or Shut down my PC- Windows 10 insider build 18999 Fast Ring
UPDATE 10/18: We have released 20H1 Build 19002.1002, which includes a fix for the issue causing some devices to get stuck during shutdown or restart. https://blogs.windows.com/windowsexperience/...
- Oct 19, 2019
HotCakeX Cumulatvie Update 19002.1002 has been released in the Fast Ring to resolve the restart issue. We appreciate your patience!
-Eddie
RonSmithJr
Copper Contributor
Yes I am, the latest version of windows 10 insider update just sticks on restart on me. It's been doing that since more than 24 hours ago. I keep killing the power and it starts up fine it's just when it tries to update, the required restarting the computer sticks. I didn't know if it's my computer going bad or the latest windows insider has problems.
HotCakeX
Oct 19, 2019MVP
go to Windows update and click check for updates.
also see the top of this post, it's fixed
- fitzrovianOct 19, 2019Copper ContributorIt's not fixed.
- HotCakeXOct 19, 2019MVPHi,
just to be sure, you did install the new update that was released After build 19002, right? which bumps your Windows version to 19002.1002.
- shawnpenoyerOct 21, 2019Copper Contributor
I cant install the new update to fix the restarting issue because it doesnt allow the restart to complete.HotCakeX