Forum Discussion

MVP

Oct 09, 2019

[FIXED] Can't Restart or Shut down my PC- Windows 10 insider build 18999 Fast Ring

UPDATE 10/18: We have released 20H1 Build 19002.1002, which includes a fix for the issue causing some devices to get stuck during shutdown or restart. https://blogs.windows.com/windowsexperience/...

Eddie Leonard
Oct 19, 2019
HotCakeX Cumulatvie Update 19002.1002 has been released in the Fast Ring to resolve the restart issue. We appreciate your patience!

-Eddie

Eddie Leonard

Iron Contributor

Oct 19, 2019

HotCakeX Cumulatvie Update 19002.1002 has been released in the Fast Ring to resolve the restart issue. We appreciate your patience!

-Eddie

HotCakeX
MVP
Oct 19, 2019
Great news, thank you very much!
MDM-1
Brass Contributor
Oct 19, 2019
Eddie Leonard

Confirmed, all solved with Cumulative Update 19002.1002 !
- HotCakeX
  MVP
  Oct 19, 2019
  MDM-1
  Good
- Ilgaz
  Copper Contributor
  Oct 19, 2019
  Same here, cumulative update fixed it for me.
  - HotCakeX
    MVP
    Oct 19, 2019
    That's good to know,
    cheers!
- shawnpenoyer
  Copper Contributor
  Oct 21, 2019
  so if it is solved, how do i get the update if my computer wont restart??? MDM-1
  - MDM-1
    Brass Contributor
    Oct 22, 2019
    Simple, you already have the solution in the post just above yours.
    Just use CMD restart command when asked to restart for the update, and that's it...
lsmliborio
Copper Contributor
Sep 24, 2020
Eddie Leonard Trying to open this matter again. I have the exatly same issue described, but build 20215.1000, far more recent.
- Eddie_Leonard
  Microsoft
  Sep 24, 2020
  lsmliborio Please file a new feedback item in Feedback Hub (Win+F) and share the link.
  
  -Eddie

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[FIXED] Can't Restart or Shut down my PC- Windows 10 insider build 18999 Fast Ring

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