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DeadMan_BSK's avatar
DeadMan_BSK
Copper Contributor
Dec 27, 2021

error code 0x80073CFB

I am trying to install Web Media Extensions but i am getting this error: something happened on our end also I am getting this error code 0x80073CFB i did try some solutions like delete the store cach...
DeadMan_BSK's avatar
DeadMan_BSK
Copper Contributor

Reza_Ameri I dont want to remove it, I want to update it

Reza_Ameri's avatar
Reza_Ameri
Silver Contributor
Dec 28, 2021
Are you able to update your Windows?
Try restart your PC and try again.
Are you able to update other applications?
If you are sign-in in the Microsoft Store, try sign out and sign in and see if the problem persist?
  • OP_GOD's avatar
    OP_GOD
    Copper Contributor
    Dec 30, 2021
    I'm able to update other applications. I also restarted my PC and sign out and sign in Microsoft Store but the problem still persist.
    • Reza_Ameri's avatar
      Reza_Ameri
      Silver Contributor
      Dec 30, 2021

      OP_GOD 

      Try open start and search for feedback and open the Feedback Hub app and report this issue.

      Open start and search for PowerShell and right click and run it as administrator and then type the following command:

       

      Get-AppxPackage -Name "*media*" -AllUsers | Remove-AppxPackage -AllUsers

       

      Then try reinstall it.

      • OP_GOD's avatar
        OP_GOD
        Copper Contributor
        Dec 31, 2021
        Thanks, the problem is now resolved

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