Forum Discussion

Copper Contributor

Apr 11, 2019

Cannot Install 18875

I am on the latest 1903 build and I have a couple machine that refuse to install the latest 18875 build. I have cleared the software distribution folder, restarted, stopped and started services etc. ...

Daniel Swartz
Apr 12, 2019
FINALLY got this going. Thanks to the Windows 10 Feedback App somone got me to try these steps

This is what worked for me:
Services > Windows Search > Stop
Services > Windows Search > Properties > Startup type > Disabled
Command Prompt (Admin) > net stop wuauserv
Command Prompt (Admin) > net stop bits
Command Prompt (Admin) > net stop dosvc
Delete the folder: C:\Windows\SoftwareDistribution (rmdir /S /Q %windir%\softwaredistribution)
Restart the PC
Settings > Update & Security > Windows Update > Check for updates

Daniel Swartz

Copper Contributor

Apr 12, 2019

FINALLY got this going. Thanks to the Windows 10 Feedback App somone got me to try these steps

This is what worked for me:

Services > Windows Search > Stop

Services > Windows Search > Properties > Startup type > Disabled

Command Prompt (Admin) > net stop wuauserv

Command Prompt (Admin) > net stop bits

Command Prompt (Admin) > net stop dosvc

Delete the folder: C:\Windows\SoftwareDistribution (rmdir /S /Q %windir%\softwaredistribution)

Restart the PC

Settings > Update & Security > Windows Update > Check for updates

Larry5511
Copper Contributor
Apr 15, 2019
This worked perfectly, thanks for your help. You need to tell Microsoft how to cure their problem.
- markvetti
  Copper Contributor
  Apr 18, 2019
  Larry5511 the issue is with (KB4495666) Cumulative Update. Simply uninstall this patch (KB4495666) and you can update to 18875.1000!
  
  By the way, Microsoft is working on a patch to solve the issue.
  - HotCakeX
    MVP
    Apr 22, 2019
    nice, when i got that error i tried a few times then i went to settings that reset my Windows (i.e clean install again) and after that installed 20H1 successfully over 19H1.