Forum Discussion
Can't update the build 16288.1 (rs3-release)
When update the new build 16288, I get the notice "An update is being prepared for your device, but it's not quite ready yet. We'll keep trying or you can try again now" (with error 0x80240034)
the same problem !
- You can not reference that output to succeed for installation.
i'm getting Error 0x80070002 for the install for Windows 10 Insider Preview 17017.1000 (rs_prerelease) anyone know the fix
I always run the Windows update trouble shooter, (download it) most of time that helps after a reboot.
https://support.microsoft.com/en-us/help/4027322/windows-windows-update-troubleshooter
and this sometimes helps as well
https://support.microsoft.com/en-us/help/971058/how-do-i-reset-windows-update-components
I am getting an error message that the update can't be installed because Symantec Endpoint Protection isn't compatible with the update. I've never had SEP installed. I tried all the things listed. I also ran CleanWipe, rebooted and still no luck. Any other suggestions?
- Make a clean install for your computer.
Same problem here as of today, kept trying but faild and roll back or try again later, both versiojn fast and skip ahead
I finally got mine to install and now everything is working fine. Here's what I did:
Rean this entire instruction. I had the same issue with the previous update and following to step 3 fixed the problem. With this latest update 16288, there was a new wrinkle
- Reboot PC
- navigate to C / Windows / Software Distribution / Downloads
- Delete the entire contents of the download folder
(this had worked for me on the last the release but didnt at first, read the additional steps and comments) - Now navigate to C Drive and right click C, select "Properties" then click "Disk Clean-up"
- When the pop up opens, select from the bottom left "Clean up system files" then selct everything
- Let the process run
- When the C drive had been cleaned, Reboot the compter
- Check for updates and you should get a clean download and the update will install.
On this particular update. simply deleting the C / Windows / Software Distribution / Download folder didnt work. After I deleted it, it started downloading again. If when trying to delete the download folder you get a message that the folder or a file is in use and connot be deleted. Just wait. Use the search box and type in "Windows Update" then selct check for updates. If the update is downloading you'll see where it is at in percentage terms. Wait till 100% or complete and the message says waiting for system restart or reboot DO NOT REBOOT. Now you can follow the instructions above. This worked for me after 6 failed attempts to get 16288 update.
@Howard your instructions worked for me im now at 33% installed.
EDIT fully installed and working.
Howard Olsen wrote:I finally got mine to install and now everything is working fine. Here's what I did:
Rean this entire instruction. I had the same issue with the previous update and following to step 3 fixed the problem. With this latest update 16288, there was a new wrinkle
- Reboot PC
- navigate to C / Windows / Software Distribution / Downloads
- Delete the entire contents of the download folder
(this had worked for me on the last the release but didnt at first, read the additional steps and comments) - Now navigate to C Drive and right click C, select "Properties" then click "Disk Clean-up"
- When the pop up opens, select from the bottom left "Clean up system files" then selct everything
- Let the process run
- When the C drive had been cleaned, Reboot the compter
- Check for updates and you should get a clean download and the update will install.
On this particular update. simply deleting the C / Windows / Software Distribution / Download folder didnt work. After I deleted it, it started downloading again. If when trying to delete the download folder you get a message that the folder or a file is in use and connot be deleted. Just wait. Use the search box and type in "Windows Update" then selct check for updates. If the update is downloading you'll see where it is at in percentage terms. Wait till 100% or complete and the message says waiting for system restart or reboot DO NOT REBOOT. Now you can follow the instructions above. This worked for me after 6 failed attempts to get 16288 update.
So this fixed it for me..
I noticed in the error log that some elements of languages was missing and caused a failure. Based on fact that a high percentage of users reporting this issue are from Eurppean locations, I concluded that the issue was a language issue.
My second thought was Microsoft are American - so only America exists (especially post Trump), right.. And no one in the world would consider removing Aerican language packs, would they... (;->)
So I checked my language settings and noted I had removed America from the Languages, Keyboards etc. (probably on a CIA watch list now).This was all remedied by adding USA language Pack + handwriting + speech + keyboard back onto my system. For good measure I also made sure all elements of the UK English language were present (So do same for German etc).
Reboot and retry the update to 16288.1 - if it gets to 14% you are winning...
I may just have got lucky - but this is the 20th time I tried to install... and it worked after undertaking above steps....
Andrew
Thanks a lot, Andrew! I changed my OS language to English (US) and it worked.
Same for me, installing US-English language made it work on my second machine, the Surface Pro 4.
- I think the political issue is not related to this issue
same here but with this error
Windows 10 Insider Preview 16288.1 (rs3_release) - Error 0x80070003
your not alone I try in Danish language and the same **bleep** over and over again, Dona and he team dont care and wont release a full iso for now.
- Hi. Maybe you are misunderstanding the meaning of this program, the build 16288.1 (rs3-release) has many problems, it may not meet your specifications. but it is compatible with my device after i suggested this topic. they are trying to perfect it. good luck.
Same here. New version gets installed and immediately uninstalled again.
- Why we have all these installations problem with this version 16288 both rs3 and rs 4? why not any of the envolved people from Tech suport can give some usefull info how we can solve this, second best solution is give free an full iso both rs3 and rs4 so we can make a clean installation.
Same. At this point, it has downloaded and installed but on reboot, it will act like it is updating the system. After that, it will reboot once again but will fail thus having to shut down my system and restarting the download process all over again. I have tried multiple times trying various file scan methods to check the system integrity which it has passed. No progress.
