Forum Discussion
Camera doesn't work in windows insider program
My camera doesn't work in windows 11 22543. I am using a surface book 2. I will post the error code below.
Specs-
Device name Private
Processor Intel(R) Core(TM) i7-8650U CPU @ 1.90GHz 2.11 GHz
Installed RAM 8.00 GB
Device ID Private
Product ID Private
System type 64-bit operating system, x64-based processor
Pen and Touch Pen and touch support with 10 touch points
Edition Windows 11 Pro Insider Preview
Version Dev
Installed on 1/28/2022
OS build 22543.1000
Experience Windows Feature Experience Pack 1000.22543.1000.0
- Suggest you to check Camera drivers and make sure they're working else reinstall them. If issue still persists, wait for the next build to arrive. Meanwhile, report this problem via Feedback hub app.
- Suggest you to check Camera drivers and make sure they're working else reinstall them. If issue still persists, wait for the next build to arrive. Meanwhile, report this problem via Feedback hub app.
KapilArya I contacted MS support after this and I got the reply saying you would need to reinstall windows to fix the issue by the surface recovery method. They said because the windows insider program is not responsible or something, they won't take care of the lost data I knew that however when I was flighting and now my PC is working after going to Win10 20H2, 21H1, 21H2, Win1121H2, finally, back to windows 11 22543. As for the new build, they said it'll likely not fix the issue. I really hope they'll bring a new update today or tomorrow because I'm hoping that there will be a new feature because they took one week of saying that the build is a WIP.
- Hello,
Try press "Winkey + R" then run with "devmgmt.msc" to open up Device Manager then check whether there is a exclamation on Camera. If yes better to download and install the Camera drivers from MS site.Little_Joe I contacted MS support after this and I got the reply saying you would need to reinstall windows because the windows insider program is not responsible or something? I forgot what the agent said but something like that. I reinstalled windows and now it's working! unfortunately lost all data 😞 Anyways, thanks!
